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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.3

based on 672 reviews
87%
Recommend This Property

Ratings Breakdown

672reviews

  • 5 Stars
    386
  • 4 Stars
    155
  • 3 Stars
    75
  • 2 Stars
    31
  • 1 Stars
    25

The shuttle service was excellent.

By

July 25, 2017

club

The hotel was great. My husband had a heart procedure at NY Presbyterian in NY and the hotel was great for our needs. The shuttle service was excellent.

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Great Hotel close to NYC

By

July 24, 2017

club

I have stayed at multiple crowne plaza and they have been sub-par at best. I booked this one against my experience because this seemed to fit my budget and it was relatively close to NYC(the bus takes 45 min each way and costs $4.50). The hotel looks great from outside compared to everything around it, from the inside the hotel is crisp clean and you are welcomed by amazing hotel staff. The hotel room was very clean and fairly big in size. The hotel offers a shuttle service to and fro the bus stop and if you call ahead shuttle will be waiting for you with refreshments when you arrive from a long day of sight seeing. Negatives The hotel lacks amenities though: 1. The hotel pool does not have oversight which sucks if you want to leave the kids there and enjoy the bar. 2. The bar staff is not so welcoming and expensive. 3. The restaurant is good but expensive. The morning buffet costs $15 and has nothing out of the ordinary. Notes for NYC travel: The hotel provides shuttle to and fro the bus stop. The hotel also provides a schedule of the bus but that is outdated or does not match current wait times, download one from nj transit website. At the bus stop towards NYC take either 166T or X, if you take any other version of 166 it will take over an hour or two. On the way back note that not every T goes to englewood but every X does. Take 166X back from port authority and as soon you take the englewood exit call the hotel for the shuttle.

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Vacanza

By

July 20, 2017

club

Ottimo hotel pulito,confortevole.buona e abbondante la colazione,la cena c'era poca sscelta comunque ,consigliato,!!!

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Great place

By

July 19, 2017

club

I would tell people I know if they are going to the NYC/NJ area to stay in this hotel, the staff are great and very curtious, the rooms are very nice, beds are comfy, the pool is warm and relaxing, the only thing I had as a bad thing here is the restaurant in the hotel the food was not up to par at dinner time breakfast was great tho but overall this is a great place

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NJ滞在に最適

By

July 19, 2017

club

リーズナブルな値段ながらさすがクラウンプラザの施設、サービスです。車ですぐのところにファーストフード、スーパー、10分くらいでアウトレットモールもあり税金の安いNJでの買い物にも便利です。レストランの食事も美味しかったです。そして安かった。
一つだけ難点は部屋に冷蔵庫がないところ。それ以外は大満足です。また利用したいです。

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Staff service was not up to par with other Crowne Plaza

By

July 19, 2017

Not impressed with staff services.
Property is old and in needs of renovation.

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Stay at the hotel was expensive and not a good deal

By

July 18, 2017

club

Location was great. Hotel room was poorly cleaned, tub,,floor and toilet not cleaned at all. Elevator super slow.
No frigid or microwave.
For that price I was disappointed.

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Comfy bed and good service

By

July 13, 2017

club

second visit to this hotel. Only thing is the price but located to restaurants needed. It as great to use the shuttle bus to the restaurant. And family drove us back.

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Great Hotel

By

July 13, 2017

club

Great Hotel at a Great Price. Comfortable room, breakfast was great.

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Great Staff, clean comfortable rooms

By

July 11, 2017

club

I travel a lot. Being away from home, comfort is very important. This means both physical and emotional comfort. I like a place I can distress. The room was clean and comfortable. I came in a day earlier than friends to have time to myself. I enjoyed getting to know the staff and having time to do things on my own schedule. By the time friends arrived the next day, I had our plans set for great service for dinner before our event in the hotel bar/restaurant.

The one problem is that the restaurant closes before noon and does not open again until 5pm. There is no place within walking distance to get lunch, and the hotel does not offer any. The hotel shop offers one sandwich type and one salad type per day. If you are there one a day that you don't like either option, and are not comfortable leaving the hotel to explore, you get junk food for lunch.

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Comfortable stay and great service.

By

July 11, 2017

club

The room was clean with really good features. The staff was friendly and professional. The ambience of the hotel both in and out, is really admirable. It was a wonderful experience. Room 921 was indeed great. I liked the stay here so have made reservations again for the last weekend of this month. Great job. Keep it up guys!!!

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Pleasant stay at Crown

By

July 11, 2017

Easy access to Manhattan. Clean comfortable hotel. Recently updated and well maintained.

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