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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.2

based on 599 reviews
85%
Recommend This Property

Ratings Breakdown

599reviews

  • 5 Stars
    337
  • 4 Stars
    137
  • 3 Stars
    63
  • 2 Stars
    38
  • 1 Stars
    24

Very uncomfortable stay

By

August 16, 2017

Mattresses are horrible....you can feel the springs protruding

The pool area is disgusting....black mold in the drinking fountain and on ceiling tiles.

Very noisy hallways at night

Bathtub did not drain properly

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Friendly

By

August 14, 2017

platinumelite

All staff are friendly breakfast lady are supper friendly
Barr is good price and tast is great

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Customer service

By

August 08, 2017

Customer service needs training. Very unaccommodating to a very frequent traveler.

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Not a clean stay

By

August 02, 2017

club

Room was dirty and out dated. Bed sheets were dirty. Seemed like they had not been changed or cleaned. Bathroom was dirty. Hair on floor.

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房间整洁,舒适

By

August 01, 2017

club

酒店环境很好,附近有超市和购物中心,还有很多就餐的地方。酒店内有健身房和游泳池。
缺点就是房间的隔音不太好。

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Friendly Staff

By

July 31, 2017

platinumelite

The staff are always welcoming, helpful and friendly!

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Crowne Plaza, Fairfield, NJ

By

July 26, 2017

club

Extremely rude front desk personnel. They do not care for the customer.

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GREAT BREAKFAST!

By

July 24, 2017

club

Good stay - Reliable Service and GREAT BREAKFAST!!

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Acceptable but not special

By

July 18, 2017

platinumelite

The bed was comfortable, the room size was large but as far as a luxury or higher end hotel is considered. This facility did not meet expectations. The rooms are in need of an upgrade

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Fulfilled IHG expectations

By

July 17, 2017

Pleasant stay; comfortable rooms, fitness center, etc.
Highly recommended.

Cons-Air conditioner was a bit loud.
Pros-Everything else.

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Quick stop - perfect spot

By

July 15, 2017

Very clean hotel that is centrally located for easy in and off.

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Comfortable bed/convenient location

By

July 12, 2017

The hotel itself was good value and comfortable enough for an overnight stay. Our only complaint was that for an early riser (my husband) the breakfast area was not open until 7:15 am, and he just wanted a cup of coffee to sit in the lobby with, so he wouldn't wake me. No coffee station set up like in some other hotels, just coffee and free! And no newspapers to read, even just in the lobby. That would have been nice. Otherwise, not bad!

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