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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
77%
Recommend This Property

Overall Experience

3.9

based on 643 reviews
77%
Recommend This Property

Ratings Breakdown

643reviews

  • 5 Stars
    287
  • 4 Stars
    159
  • 3 Stars
    82
  • 2 Stars
    71
  • 1 Stars
    44

Disappointing

By

February 26, 2017

Being a brand that is higher in hierarchy than the ones I usually stay at - Express and Inn - my experience at Crowne Plaza was underwhelming, and actually quite disappointing. There was a stench in the hallways, the rooms were dirty, the heating noisy, the door did not block the light from the hallways, the bed was uncomfortable, the pillows even more so...I can go on and on. There was not a single good thing to write home about on this stay. Definitely not staying here again, and won't recommend to anyone.

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A great place to relax

By

February 23, 2017

I was only supposed to stay until Sunday the 19th. Ended up staying 2 more days. My boyfriend and I could not bring ourselves to leave. Thank you for a wonderful time. We checked in on Feb 17, and checked out on Feb 21.

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Served its purpose

By

February 23, 2017

The room was clean and comfortable. It served its purpose for me.

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Great value for the price

By

February 23, 2017

club

Very reasonable for the prive. Rooms clean and very friendly staff. The only problem I had was misjudging the distance from the train station and airports. Husband and I were there for CTCA, so the accessibility by free shuttle service was great. No stores in the immediate area, though. And, there are no snacks or anything to speak of, so stock up if you stay there. Otherwise it was nice.

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Ok Service

By

February 23, 2017

club

Under new management. I like the old Manager better. The restaurant staff was disrespectful and mean.

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Non family friendly event hosted

By

February 23, 2017

club

Truly disappointed in the experience had with my family.

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Comfort and quality

By

February 17, 2017

This hotel has been great every time we have stayed her. The rooms are always comfortable and the pool area is wonderful. Staff are very friendly. Will definitely come back and highly recommend

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Great bed and good food

By

February 16, 2017

Great hotel for the price.you wont be disappointed

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Nice rooms and great location

By

February 15, 2017

club

We recently stayed for a wedding. The hotel staff was friendly and accommodating. The room was clean and very nice.

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Great Location and confortable rooms.

By

February 12, 2017

club

Located close to many local attractions and shopping and the parking is very easy. The rooms are a good size as well as the bathrooms. Also there are many things included in the rooms.

The staff is very friendly and helpful. The food is good also.

Checkout was not a problem and checking in was quick also.

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Great service

By

February 10, 2017

club

love the bar/ Food is great / Staff is great. Room are nice/Wi-Fi is hard to connect to. Great parking. Pool is great. Love the barber shop. Breakfast is nice. Convenient for me as I travel.

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Veronica Bradley

By

February 09, 2017

Upon arrival,Breanna at the front desk was wounderful very helpful, smiling, always asked if we needed anything,her uniform (work clothing) was nice pressed her hair pulled back spoke very clearly,she was a great help.
Bartenders were ok
Servers in resturant questionable
F

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