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Rated 4.5 out of 5 by 103 reviewers.
Rated 5.0 out of 5.0 by Always great service We have stayed at Crowne Plaza many times and have always found the rooms comfortable and clean and the employees go over and beyond to meet your every need. Look forward to going back each time!! February 26, 2014
Rated 3.0 out of 5.0 by lacking in serivce With todays competition in hotels, I don't think I will need to stay at any hotel that charges over $200 for a room per night and still charges again for a buffet breakfast. Being nickel and dimed is not good business for anyone. February 18, 2014
Rated 5.0 out of 5.0 by another great stay! Just had another great stay at my favorite hotel! As always, everything was perfect- even breakfast was much improved! Julianne at the front desk saved me from a certain bad hair day by searching around to find a flatiron for me. She was extremely cheerful and remembered my name as well! I absolutely love the goodies available to IHG members on the 5th floor- breakfast, cocktails and snacks, and cookies before bedtime. Can't beat that! The location is great and the shuttle is wonderful for places too far to walk. I will be back! Recommend it highly! February 16, 2014
Rated 4.0 out of 5.0 by Convenience to hospital We selected this hotel since it was very close to the hospital where my husband was having neurosurgery the next morning. The young lady at the front desk wore a tag that she was in-training. She was excellent. As soon as she asked my name she said she was expecting us as the neurosurgeon's office had called and she would put them right through when they called again and she did. The front desk and security helped us tremendously the next morning getting my husband outside to the car. I was disappointed in the room. I had asked for a handicap room and it was, however, it was very small and maneuvering a whell chair patient in there was a struggle to say the least. Also, this hotel is on the hospital's list as providing a discount for patients. They only had two rooms left so the discount was not offered. I did get a $10 discount as a senior citizen. February 8, 2014
Rated 2.0 out of 5.0 by Tired Old Hotel This was our first time to this hotel and we will not be returning. I stayed for a full week. The bed was so-so and we when asked if a replacement mattress was available we received lip-service only with no action. The amenities were very dared and scabbed up. Small flat screen TV was useless from the bed. Morning Continental Breakfast was melons, and muffins with little variety. Meeting rooms required a wired Ethernet connection (are you kidding me?) When questioned about wireless the answer was , "not for 130 people.." Then why book our conference? Shoeless Joe's (restaurant) is fair at best with a limited menu. Lots of very hot water (would scald if not careful) and in some defense, they are in the midst of a renovation - but very tired and overpriced for what is presented today. This is a five story Best Western. February 3, 2014
Rated 5.0 out of 5.0 by Great stay! Great location! Had a great stay. It's a bit of an older property but very well maintained. Check in was a breeze. We stayed for 2 nights and did not have any issues. Did not hear any noise from anywhere-even the connecting room. Great insulation, very quiet. January 16, 2014
Rated 5.0 out of 5.0 by Consistent Always a caring staff and consistent service. Perfect for business and vacation travel. January 14, 2014
Rated 5.0 out of 5.0 by A great night's sleep We were concerned when we saw a sports bar on the property and our room faced the street side. There were a few times we could hear people outside, but out of the 10 days we were there it was very quiet. Room service is fantastic! Very friendly staff at the sports bar and at the front desk. The location is phenomenal. Down the street is a 10 mile exercise trail. Down the other street is lakes park (super fun tandem bikes, volleyball, bouncehouse, water park, etc). Across the street are shops and restaurants. We really liked the Mexican cantina and the little French place. Both very good choices. You will not be disappointed at this hotel! January 13, 2014
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