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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.3

based on 479 reviews
90%
Recommend This Property

Ratings Breakdown

479reviews

  • 5 Stars
    276
  • 4 Stars
    126
  • 3 Stars
    43
  • 2 Stars
    19
  • 1 Stars
    15

Straightforward Local 2 - 3 Star Hotel

By

June 24, 2017

club

The Crowne Plaza San Mateo is a simple, straightforward hotel. If you just need a solid room with quiet sleep this is fine. It's straight out of the 1990's though for decor and ambience (needs an update).

Hotel gym is also very sparse.

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AMAZING STAY

By

June 21, 2017

club

This hotel was by far the best experience I have EVER had. From the bus driver Rick, to the food, to the cleanliness of the room, to the pool, to the front desk and being greeted and taken care of so greatly. It was amazing.

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Ring around the bath tub

By

June 20, 2017

club

Except for the ring around the bath tub everything went well during my stay at the Crowne Plaza. The hotel is obviously built from the 70s, though the overall up keeping has allowed the facilities to be up to date.

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空港から近いホテル

By

June 20, 2017

club

ビジネスでSFOを利用するにはロケーション的には良いと思うが、アメニティの充実度はやや劣り、浴室の設備が古い。
ホテルがハイウェイに隣接しているため、車の騒音が激しく、うるさい。

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Need for attraction brochures

By

June 20, 2017

club

Brochures in the rack by concierge desk were mostly featuring San Francisco, Napa, and areas outside San Mateo County. Need more info on attractions in the surrounding area.

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Convenient location

By

June 14, 2017

platinumelite

Nice place to stay, convenient to dining, shopping, etc. Friendly

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Great for Business Stay

By

June 14, 2017

club

Would recommend for convenience, amenities, and proximity to local businesses.

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Great service

By

June 13, 2017

We had my so. I laws 30 b day here and had a great time celebrating it st ur place.

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dinner dress too formal

By

June 13, 2017

We were not able to have dinner at the hotel as we were a travel baseball team and only having nice looking sweats and/or shorts we were not allowed in the dining area. You lost our money on dinner.

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Good hotel in nice location

By

June 13, 2017

club

Pros: Quiet room, nice amenities, indoor pool, lovely view, nice lounge and atrium to hang out in.

Cons: Because the majority of the rooms face each other and the atrium, your unable to open the window so had to leave on the air all the time to avoid the room being stuffy

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Foster city crowne plaza

By

June 03, 2017

club

Front desk needs help on customer service
Need to make sure elevators are working
Need to make sure there's towel in the pool area

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Excellent customer service and great hotel

By

June 01, 2017

club

The check in as well as the check out personnel were very nice and very helpful, they go the extra mile to meet your requests or needs, the cleaning crew was really on top of things and kept the rooms really organized and clean.
The hotel was always clean and had a very relaxing and courteous atmosphere all around.

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