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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.3

based on 481 reviews
90%
Recommend This Property

Ratings Breakdown

481reviews

  • 5 Stars
    277
  • 4 Stars
    126
  • 3 Stars
    44
  • 2 Stars
    19
  • 1 Stars
    15

Comfortable Bed

By

June 26, 2017

club

Came in on business and did not stay the whole time. The bed was very comfortable and I like how dark the room got.

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Great service and quiet room

By

June 26, 2017

club

My stay at this hotel was for workshops. The staff could not have been anymore professional and accomodating. The meeting room was set up perfectly with excellent continental breakfast. My room, even though around the corner from the elevator and next to the ice and vending machines, was totally quiet and the bed and pillows perfect. It was nice to have good restaurants on site and to have use of the hotel's free shuttle, with wonderful driver, to and from SFO. Excellent hotel! Incredible staff!

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Straightforward Local 2 - 3 Star Hotel

By

June 24, 2017

club

The Crowne Plaza San Mateo is a simple, straightforward hotel. If you just need a solid room with quiet sleep this is fine. It's straight out of the 1990's though for decor and ambience (needs an update).

Hotel gym is also very sparse.

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AMAZING STAY

By

June 21, 2017

club

This hotel was by far the best experience I have EVER had. From the bus driver Rick, to the food, to the cleanliness of the room, to the pool, to the front desk and being greeted and taken care of so greatly. It was amazing.

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Ring around the bath tub

By

June 20, 2017

club

Except for the ring around the bath tub everything went well during my stay at the Crowne Plaza. The hotel is obviously built from the 70s, though the overall up keeping has allowed the facilities to be up to date.

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空港から近いホテル

By

June 20, 2017

club

ビジネスでSFOを利用するにはロケーション的には良いと思うが、アメニティの充実度はやや劣り、浴室の設備が古い。
ホテルがハイウェイに隣接しているため、車の騒音が激しく、うるさい。

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Need for attraction brochures

By

June 20, 2017

club

Brochures in the rack by concierge desk were mostly featuring San Francisco, Napa, and areas outside San Mateo County. Need more info on attractions in the surrounding area.

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Convenient location

By

June 14, 2017

platinumelite

Nice place to stay, convenient to dining, shopping, etc. Friendly

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Great for Business Stay

By

June 14, 2017

club

Would recommend for convenience, amenities, and proximity to local businesses.

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Great service

By

June 13, 2017

We had my so. I laws 30 b day here and had a great time celebrating it st ur place.

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dinner dress too formal

By

June 13, 2017

We were not able to have dinner at the hotel as we were a travel baseball team and only having nice looking sweats and/or shorts we were not allowed in the dining area. You lost our money on dinner.

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Good hotel in nice location

By

June 13, 2017

club

Pros: Quiet room, nice amenities, indoor pool, lovely view, nice lounge and atrium to hang out in.

Cons: Because the majority of the rooms face each other and the atrium, your unable to open the window so had to leave on the air all the time to avoid the room being stuffy

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