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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.1

based on 535 reviews
83%
Recommend This Property

Ratings Breakdown

535reviews

  • 5 Stars
    247
  • 4 Stars
    164
  • 3 Stars
    60
  • 2 Stars
    34
  • 1 Stars
    30

Gatineau Semi-annual business trip

By

May 23, 2017

I stay at this hotel 2 -3 times annual for business meetings when in the Ottawa region

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Comfortable Stay and Good Sleep

By

May 23, 2017

club

My family enjoyed the hotel stay.. This as my first experience of stay at Crowne Plaza and we would certainly come again and stay in same hotel.

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Youth Bowl Canada Nationals

By

May 22, 2017

club

I found my room very welcoming.
we were in bowling centres every day so it was nice to come back to a welcoming room with a beautiful view, comfortable bed and awesome pillows.

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Great service nice friendly staff very happy with stay

By

May 20, 2017

Nice clean very friendly staff will enjoy your stay

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Comfortable Stay

By

May 19, 2017

club

Had a comfortable stay but internet was intermittent. Mostly positive though. Would definitely stay here again.

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Nice hotel with courteous staff

By

May 17, 2017

Hotel was clean and quite. The staff was polite and courteous. The pool was nice. Upon check in, I was asked if I would like a king size bed rather than a room with two double beds. I said sure and they upgraded to the PH floor with a nice view of the Ottawa River.

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Barely Passable

By

May 17, 2017

club

I figured by the looks of the website that this would be an upscale hotel. Our room had dirty towels in it when we checked in so not so upscale. They could not provide room service at breakfast because of some issue with the kitchen but then ended up delivering breakfast after we went down to pick it up. It seemed like everyone was very confused about the simple things.

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Comfortable bed but awful parking

By

May 14, 2017

club

Room was great, they need to work on the parking arrangements a lot better then it was also to deal with the constent cluster out front of the hotel

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Sleep

By

May 12, 2017

Overall good experience except the beds where not very comfortable.

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Awful

By

May 11, 2017

club

One of the worst hotels we have ever stayed at period.

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Worst hotel EVER!

By

May 11, 2017

club

I liked NOTHING about this hotel, customer service or management. Would not recommend it to anyone!

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Great stay

By

May 10, 2017

club

Had a late check in. The front desk employee new it was me before I approached the counter. Check in was quick. Great sleep, clean and nice room

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