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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.1

based on 408 reviews
83%
Recommend This Property

Ratings Breakdown

408reviews

  • 5 Stars
    198
  • 4 Stars
    112
  • 3 Stars
    48
  • 2 Stars
    31
  • 1 Stars
    19

JBHPhD

By

September 25, 2016

club

The city is beautiful. The people gracious. The hotel has a great curb appeal that is surpassed by the interior.

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Lovely Gatineau hotel

By

September 14, 2016

club

What a wonderful hotel experience! The location was great: within walking distance of many attractions. The hotel staff was extremely courteous and professional at all times. The room was extremely clean, and the bed was comfortable. I overlooked a beautiful park, and I had quiet when most needed, at night. The hotel is lovely; adequate parking is in the ramp next to the hotel; and the building is easy to find and access.

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great stay in Gatineau

By

September 12, 2016

The Crowne Plaza in Gatineau continues to provide great service at a reasonable price. The staff were attentive, rooms clean and tidy.

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Ottawa experience

By

September 03, 2016

Great comfortable stay, nice rooms, decent indoor pool, good Internet quality.

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风景优美 位置便利

By

September 02, 2016

club

去Ottawa旅行,酒店距离市中心和国会山不远,步行距离半小时。高层风景好,酒店设施较新,推荐入住。

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Not a very friendly staff

By

September 01, 2016

Not a very friendly staff especially towards children. Rooms need updating. Close to parliament hill and other tourist attractions. Pool was good but fitness center completely lacking.

Posted byCustomerCare
September 19, 2016
Dear bob1243, Thank you for taking the time to share your experience online. While I am pleased to read that our hotel's location and pool area were suitable for the purpose of your travel, I am very sorry you were not satisfied with the room cleanliness, fitness center, and level of staff service you have received. I will certainly discuss your comments with our managers and will take action to rectify this. As a valued IHG Rewards Club member, I do hope that we can welcome you back and restore your faith in our beautiful hotel. Kind Regards, Tracy V. Case Manager IHGService
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comfort

By

August 31, 2016

club

the hotel is located in the heart of Gatineau, this allows for easy assess to the are.

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Great place to stay

By

August 27, 2016

The Crowne Plaza Gatineau is a great place to stay when you are in the Ottawa area. The accommodations are very comfortable and the staff is superb.

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位置较偏

By

August 26, 2016

club

位置较偏僻,停车费略贵,如果能够免费停车会更好。同时,酒店早餐比较单一,可以适当增加种类。
酒店价格较贵,性价比中等。

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Hot-tub Too Hot!

By

August 25, 2016

club

The hot-tub at the Crowne Plaza was way too hot. I didn't sit in it for long. It would have been nice after the long day, but it was just too hot.

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An Excellent Hotel for Business

By

August 21, 2016

club

I arrived in Ottawa/Gatineau for a business meeting. I spent many hours in the hotel room preparing a presentation, and found the workspace, Internet speed, numerous and accessible power outlets to be a great help in focussing on work. The presence of a small fridge, bar-size sink, and refrigerator all contributed to a terrific workspace.

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Greast value!

By

August 18, 2016

club

This was our second stay and we found it to be of consistent excellent value each time.

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