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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.6

based on 491 reviews
94%
Recommend This Property

Ratings Breakdown

491reviews

  • 5 Stars
    340
  • 4 Stars
    110
  • 3 Stars
    21
  • 2 Stars
    16
  • 1 Stars
    4

Very nice

By

September 26, 2016

Our high school reunion was held here and it seemed the staff went out of their way to insure it was an enjoyable time. The cocktail lounge was nicely designed and relaxing. And the reunion dinner that was served was well prepared and hardly hotel banquet fare. Well done!

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Nice hotel great location

By

September 20, 2016

Clean rooms, nice hotel and location was great for my work meetings

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Rather disappointing

By

September 16, 2016

This property really doesn't meet the standards I expect from the Crowne Plaza brand. It is clearly an old building that was renovated, but the shortcomings of an outdated structure still exist. Tiny bathroom, old climate controls, shortage of power outlets, small TV, horrid mattress, stinky pillows, room on the small side, inconvenient elevator locations, etc. This hotel is located on a VERY LOUD intersection, which doesn't help matters. Unless the location of this property is exactly what you need, I suggest looking elsewhere.

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Fixed the Wi-Fi Issue

By

September 12, 2016

I have been in the hotel several times and for some reason the room I was given in the past have wifi issues. This time round, the wifi worked as expected.

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As expected

By

September 12, 2016

club

Everything went as expected. Only complaint is the service during breakfast: servers will not show up for a very long time.

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Crowne Plaza Lombard

By

September 07, 2016

Great staff, nice room, good restaurant/bar. Good location.

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Great Room at a Good Value

By

September 06, 2016

club

For the cost of a mid-level travel motel we had a very nice, comfortable, and attractive room. The Glen Prairie restaurant was excellent - though a tad expensive. Fantastic experience and at this price point I'd pick them every time.

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Very nice staff

By

September 05, 2016

Very nice hotel and convenient location. I will stay here again when traveling to this location.

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I will be coming back!!!

By

September 05, 2016

club

The food alone is worth the trip back to this hotel!!!
The cleanliness also made me feel comfortable!!!

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Comfortable bed and great service.

By

August 31, 2016

platinumelite

Friendly staff, clean room, quiet A/C unit, reliable internet, great night's sleep

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Nice Hotel

By

August 30, 2016

platinumelite

I stay at this particular hotel when I come to town for business. The staff is friendly, hotel is clean. I really like the fitness center.

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awesome place

By

August 29, 2016

platinumelite

excellent hotel. VERY CLEAN. Very friendly front desk staff - morning and night.

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