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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.6

based on 621 reviews
93%
Recommend This Property

Ratings Breakdown

621reviews

  • 5 Stars
    450
  • 4 Stars
    108
  • 3 Stars
    29
  • 2 Stars
    24
  • 1 Stars
    10

Stay during Irma threat

By

September 17, 2017

Nice beadroom, good internet overall good service

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comfortable quarters

By

September 14, 2017

platinumelite

convenient , clean, staff cordial , dining very good, parking convenient, only down side is the lighting at the bathroom mirror needs to be brighter in order to change small items such as contact lens.

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Great All around Service!

By

September 14, 2017

Use hotel during hurricane evacuation and they we very accommodating!

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Great Facility

By

September 11, 2017

platinumelite

Great hotel, convenient location, I would stay here again

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Leisure

By

September 08, 2017

platinumelite

Great hotel..Wonderful service and great staff. The hotel was comfortable and I felt safe and secure.

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Stay

By

September 06, 2017

Very nice property. Good job on renovation. Will stay here next trip to Greenville

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Great Hotel

By

September 06, 2017

platinumelite

Nice area and the hotel was beautiful. Great from beginning to end.

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Great Service

By

September 06, 2017

club

The staff here is very friendly and willing to help out with whatever you need. I was in the area for business and never had been there before, but the staff was able to recommend restaurants and things to do to make my stay very pleasant.

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Great stay!

By

September 06, 2017

platinumelite

We had a very enjoyable stay! Our room was quiet and the bed was very comfortable. Front desk staff were very professional and friendly. Since it was my birthday, they offered free drink vouchers for the lobby bar. I would definitely go back!

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great service

By

September 05, 2017

The staff wanted to be there..they greeted us with great costumer service! Everyone from the house keeping, waiters and staff was so nice! I would definitely recommend the crown royal to family and friends! They allowed an extra 1hr for check out and our plain did not leave until early evening the staff made us comfortable by the lounge area until it was time for us to depart. Thanks

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服务质量

By

September 04, 2017

我希望可以提升基本的服务质量,有了错误要有所表示,认识到错误并道歉。工作效率要有必要的提升,长途劳顿不能办理一个入住等一个小时,前台只有一个人,配不上这个星级。

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Don't judge a book

By

September 03, 2017

This hotel is fantastic. When pulling up to the hotel you will definitely think the outside matches the inside until you walk in. The hotel is very nice and the staff is excellent. I recommend saying Dale's name 3 times like you would day Beatlejuice 3xs to get him to appear. Dale is my favorite. Promote that guy. My only gripe has to do with things you would normally get for free you find yourself paying for.

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