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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 533 reviews
93%
Recommend This Property

Ratings Breakdown

533reviews

  • 5 Stars
    382
  • 4 Stars
    93
  • 3 Stars
    25
  • 2 Stars
    24
  • 1 Stars
    9

互联网速度有待提高,早餐午餐选择不多

By

May 28, 2017

互联网速度太慢了,尤其是晚上。
早餐应该提供更多的选择,现在每天都是一成不变。
午餐选择也不多,希望能提供更丰富的午餐晚餐选择。

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Poor House Keeping and bad experience at Steak House

By

May 27, 2017

club

Staff was friendly, but House Keeping was non existent. Bed barely made nothing vacuumed or straightened. Soaps and towels were not replaced. Had to go to the front desk to inform them because no one picked up the phone. Dined at their Ruth Chris Steak house, chef couldn't get the Steak temp right, took 3 attempts. When returning to my room after informing the front desk of the no towels or soaps. Found the towels and soaps just laid out on the bathroom sink area. No effort to display nicely or anything. Room was still not vacuumed or straightened. Would source out another place if ever in the area again.

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Decent Hotel

By

May 22, 2017

platinumelite

Quiet Hotel , Good Staff, Speedy check in and check out.

No complimentary water/ snacks

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Highly Recommend

By

May 22, 2017

Great place to stay for business or pleasure. Great staff and clean accommodations.

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Room and Bed were great

By

May 20, 2017

club

Room and atmosphere were awesome! If your staying here to hang out in the downtown area, they do not offen a Shuttle service there. We were in town for Eric Church concert. On website, stated they had shuttle service. Upon arrival, we found out they did not. For the price we paid, we were upset about that.

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Quiet room

By

May 18, 2017

club

The room was great, only complaint was that we had trouble with the door key, and lock. I wish that breakfast had been included. This was the first time staying here, we have stayed at the Holiday Inn Express around the corner that for the same rate includes breakfast and has the same amenities. Overall, we were pleased.

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Very comfortable bed

By

May 18, 2017

club

what ever I had for relaxing at sleep time in the small envelope was incredible.
I wish I has some for home.

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Beautiful Hotel

By

May 17, 2017

club

This hotel is just a great place to stay. The rooms are very clean. Bar in the hotel is very updated and a nice place to gather with friends.

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Front Desk compassionate

By

May 16, 2017

platinumelite

There was a delay with the van for airport pick up. The Front desk woman working that night was very apologetic. She actually offered us breakfast coupons for our inconvenience.

I also witnessed the waitress at breakfast that morning accommodate a soccer mom and 2 or 3 kids filling up their water cups with ice. Then an even bigger container. The waitress did it happily. Did not receive a tip and The woman had not been eating breakfast there unless she did earlier and of course I am thinking. Why didn't she use the ice available on her floor and do it herself. Very nice to witness. Made me realize I need to be nicer about customer requests.

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Great location and amenities

By

May 14, 2017

Stayed for only 1 night but it was a very good experience. Great rooms. Comfortable bed. Nice restaurant.

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Good place to stay in Greenville

By

May 13, 2017

Good place to stay in Greenville, The hotel is community located between downtown Greenville and the business section of Greenville on Woodruff road

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Quick check in, nice room, very pleasant

By

May 12, 2017

club

Really like the fact that my room was ready when we arrived. When found out that it was a king

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