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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.6

based on 996 reviews
92%
Recommend This Property

Ratings Breakdown

996reviews

  • 5 Stars
    692
  • 4 Stars
    240
  • 3 Stars
    42
  • 2 Stars
    9
  • 1 Stars
    13

WINTER SOLSTICE STAY SURPRISE

By

January 16, 2018

It is always great to be back to stay in this "Home away from Home"! ..... especially when you received an unexpected surprise during the night of the Winter Solstice (Dec 22). On that particular evening, I happen to be the only non-Caucasian soul patronizing the lounge and was feeling slightly lonely when suddenly a waiter brought a covered tray to my table and whipped open the lid to reveal a wonderful surprise - a hot bowl of "Tang Yuan" soup (traditional delicacy marking the Solstice). I am touched beyond words!

Later I learnt that the Guest Officer Helena and the Assistant Manager Bruce (together with the Loyalty Manager Rachel) had "conspired" secretly to spring me the surprise.

Needless to say, I had another wonderful and satisfying stay!

Thank you very much!

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