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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.6

based on 824 reviews
93%
Recommend This Property

Ratings Breakdown

824reviews

  • 5 Stars
    569
  • 4 Stars
    201
  • 3 Stars
    35
  • 2 Stars
    7
  • 1 Stars
    12

Excellent Choice for stopover or longer

By

July 19, 2017

club

Great location to the airport with shuttles pick up which is only 10 minute ride
Shuttle bus to down town and a food market available for guests
rooms are a good size and tastefully decorated
Bed very comfortable and room temperature just right
lovely outdoor pool in a nice garden setting
Gym a decent size
Staff are very helpful and professional
I am so happy I have already booked again
and I forgot
Good choice and variety of food available onsite

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Comfortable hotel

By

July 17, 2017

club

Great staff, excelent service, rooms are clean and the restaurant serve nice food.

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Food

By

July 13, 2017

club

I had tried the buffet dinner at my trip. The quality of food is good and there were a lot of choices. However, it served mainly food from Asia countries, not sure if it was specially for that night.

It would be better if it could serve more food from other countries , eg. Europa...etc.

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Bon hotel proche aéroport

By

July 13, 2017

Parfait pour prendre un avion tôt le matin, Chambre piscine, sauna très agréable et service impeccable.
Reviendrons sans hésité à la prochaine opportunité.

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部门间没有做到及时的沟通

By

July 13, 2017

club

“本次为首次入住,前台服务人员服务周到,值得点赞(Ms Rachel)。入住房间约3-5分钟,接到房间来电,咨询是否方便现在送欢迎水果到房间?我表示30分钟后再送到,电话那边的服务人员表示OK。挂了电话后,当我在洗手间梳洗时,前后不到5分钟,听到服务员再致电表示,由于我亮起免打扰的服务灯,咨询是否可以现在送过来?我再次重复请在30分钟后再过来。但直至60分钟,我外出吃饭,水果还没有送到”。这个案例说明尽管服务还算可以,但部门与部门之间沟通还有很大的提升空间。

意见不尽完美,谢谢。

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OTTIMO

By

July 13, 2017

RINGRAZIO TUTTI I DIPENDENTI DELLA STRUTTURA DAL PRIMO ALL'ULTIMO PER LA CORTESIA E IL SERVIZIO IMPECCABILE

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位置很好 靠近白云机场

By

July 13, 2017

位置不错,但是周边配套设施一般。地铁建设中,出行有些许不变,适合短期商务出行。酒店客房走廊有异味,冷气也不足。室外游泳池和健身中心不错。

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枕头选择建议多点

By

July 12, 2017

枕头软硬度都是偏软,建议增加一些稍硬的枕头。酒店的其他硬件都很不错,工作人员也很热情有礼,行政酒廊也是很不错的。

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睡床舒适一流的餐饮和服务,房子清洁有待改善……

By

July 11, 2017

床褥和枕头舒适但是第二天退房时才发现床单上有一明显污渍,不知道是没换床单还是没清洗干净,反正很快手上脚上都是痕痒很难受……

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komfortables Bett, hervorragendes Frühstücksbuffet

By

July 10, 2017

club

moderne Zimmerausstattung, hervorragender Service
sowohl beim Check-in als auch im Restaurant

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Geschäftsreie 2017 China - Guangzhou

By

July 10, 2017

club

gut!!!

Schönes Hotel, sauber, tolle Außennlage mit tollem Pool.
Sehr gut!!!

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Sauberkeit

By

July 10, 2017

club

Prima. In allen Bereichen Gut. Nur der Romservice war manchmal etwas zu schnell

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