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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.5

based on 1513 reviews
89%
Recommend This Property

Ratings Breakdown

1513reviews

  • 5 Stars
    977
  • 4 Stars
    393
  • 3 Stars
    74
  • 2 Stars
    34
  • 1 Stars
    35

better training and discipline needed !!!

By

November 16, 2017

1. My worse check in experience at any IHG in the world, took me over 20 mins with 1 person before me.
2. Received a 2 am wake up call by mistake. I called back the operator and he apologised as well as the duty manager.
3. Concierge needs more training about in-house services on shuttle bus services.
But I m happy that the hotel took the courtesy to provide a free limo service to the train station on my departure.

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