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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.5

based on 1139 reviews
89%
Recommend This Property

Ratings Breakdown

1139reviews

  • 5 Stars
    715
  • 4 Stars
    305
  • 3 Stars
    64
  • 2 Stars
    28
  • 1 Stars
    27

comfortable bed and very good breakfast and service

By

March 23, 2017

club

very centrally located and good ambiance with very friendly staff and service. The other good service is the shuttle bus service is provided for the fair we attended.

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服务态度好

By

March 22, 2017

club

我忘记带充电器,电话关机,没有办法和朋友联系。咨询服务台,服务人员细心解答并帮忙解决了充电器的问题。非常感谢!下次过来还会再入住该酒店。

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性价比高的酒店

By

March 21, 2017

club

酒店在市中心,周边餐厅超市一应俱全。酒店早餐稍贵但菜品种类较多。房间卫生情况良好。入住时跟的士司机有纠纷,酒店员工很好的帮我解决了问题。下次还会住这里。

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广州性价比最高的酒店

By

March 20, 2017

club

本人对酒店的硬件沒有什么要求,但服务必须要好。广州中心皇冠是同等级別中服务最好的。服务员都是面带笑容,在前台,餐厅的每一个服务员都很热情,而且不做作,另人有一种回到家的感觉。

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前台服務很好

By

March 20, 2017

club

辦理退房入住都很快,前台服務專業,笑容很好。

房間衛生乾淨 床很舒服

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非常不错的一次入住

By

March 20, 2017

platinumelite

酒店很干净、整洁,作为白金会员给我升级了行政房型,接待人员很热情,提供了尽可能的帮助,下一次还会选择这个酒店入住

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夜宵

By

March 20, 2017

入住广州中心皇冠假日酒店期间每晚回到房间,都会有杯(保温杯)养生汤,很是意外!很是贴心,汤味很棒!酒店设施太老旧了!!

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酒廊很不错,温馨

By

March 19, 2017

感觉比我去过的其他皇冠的酒廊要好。SE会员给了早餐也很满意,房间也挺干净的,总体来说是一次不错的商务出行体验。

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前台服务不错、餐饮服务一般

By

March 18, 2017

club

现在对洲际旗下酒店的餐饮服务都不报希望了,从洲际到皇冠再到假日,早餐厅基本没有什么服务,这与五星级酒店的服务水准差别十分大,是洲际酒店最大的扣分项。其他的还不错,尤其是前台的服务,令人称赞

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Nice place to stsy in Guangzhou

By

March 18, 2017

Nice and relaxing place to stay,
great location,
super friedly staff,
will come back!

Posted byHotelStaff
March 21, 2017
Dear HuberOG, Thank you so much for your review of Crowne Plaza Guangzhou City Centre. I am pleased to hear you enjoyed your stay with us and that you found the team so helpful and friendly. Our team takes great pride in making you feel like home away from home, and we truly value your feedback. We hope you will visit us again and we have the pleasure of welcoming you back. Sincerely, Jenny MacDonald - Director of Guest Services jenny.macdonald@gz63.cn
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nice location

By

March 15, 2017

nice location, and nice room.
good for stay .
But the benefit for IHG member is decreased after the 2017 new policy. so sad.

Posted byHotelStaff
March 17, 2017
Dear Tony1979, Thank you so much for your review of Crowne Plaza Guangzhou City Centre. I am pleased to hear you enjoyed your stay with us and that you like the room. In regards to the benefits please feel free to contact me directly and let me know your specific concerns, I will be happy to bring it to the attention of The IHG Rewards Center. We hope you will visit us again. Kind regards, Jenny MacDonald - Director of Guest Service jenny.macdonald@gz63.cn
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服务很好,房间干净整洁

By

March 14, 2017

广州中心皇冠假日酒店位于市中心,交通十分便利,酒店配套设施齐全,而且工作人员服务周到,态度很好,房间里面干净整洁,让人感觉很温馨。

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