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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.5

based on 1146 reviews
89%
Recommend This Property

Ratings Breakdown

1146reviews

  • 5 Stars
    721
  • 4 Stars
    305
  • 3 Stars
    64
  • 2 Stars
    28
  • 1 Stars
    28

休闲娱乐

By

March 28, 2017

club

整体感觉还不错。服务态度好,解决突发事件效率高,环境也很舒适,适合休闲。酒店的整体服务质量很好。酒店服务人员具有端庄的仪表仪容,文雅的语言谈吐。客房洁净、舒适,陈设高雅,环境怡人。

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舒适的大床,丰富的早餐

By

March 28, 2017

club

在广州中心皇冠假日酒店的住宿体验很舒适,在温度湿度适中的行政房内睡得很安稳,隔音效果好,几乎听不到外面的声音。wifi速度很快,座椅很舒服。第二天的早餐内容丰富,味道很赞。

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Business

By

March 27, 2017

club

Traveling on business and stayed here. Nice room, comfortable bed, clean room.

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Good experience

By

March 27, 2017

club

Overall good experience. Gym was nice and breakfast spread was good.

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完美

By

March 25, 2017

距离陶陶居很近,几百米。机场大巴也很近,白云宾馆下车。位置很便利。酒店服务很好,是那种能感受到真诚的服务。大堂吧也很不错。有现场音乐表演。价格还不贵。早餐嘛种类丰富,但是旁边有陶陶居如果第一次来还是推荐早茶。游泳池是室外的,在广州一年四季估计都没问题。第一次入住时除了欢迎水果还有一罐汤。顿时感觉食在广州不是白说的。行政楼层大床房的浴缸是方的。很不错。

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服务水平有待提高

By

March 24, 2017

platinumelite

认真对待会员的预定,在对预定有任何疑问的时候,应该与会员沟通,不要生搬协议条款,要提供人性化的服务;不要因为入住率高,就忽略了服务质量;对待信誉良好的会员,应该有一定的灵活性。

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服务一流

By

March 24, 2017

club

前台服务很好,客房清洁,早餐很棒,退房迅速,员工很nice,总之什么都好!加上这些字应该够50个字了吧!

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comfortable bed and very good breakfast and service

By

March 23, 2017

club

very centrally located and good ambiance with very friendly staff and service. The other good service is the shuttle bus service is provided for the fair we attended.

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服务态度好

By

March 22, 2017

club

我忘记带充电器,电话关机,没有办法和朋友联系。咨询服务台,服务人员细心解答并帮忙解决了充电器的问题。非常感谢!下次过来还会再入住该酒店。

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性价比高的酒店

By

March 21, 2017

club

酒店在市中心,周边餐厅超市一应俱全。酒店早餐稍贵但菜品种类较多。房间卫生情况良好。入住时跟的士司机有纠纷,酒店员工很好的帮我解决了问题。下次还会住这里。

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广州性价比最高的酒店

By

March 20, 2017

club

本人对酒店的硬件沒有什么要求,但服务必须要好。广州中心皇冠是同等级別中服务最好的。服务员都是面带笑容,在前台,餐厅的每一个服务员都很热情,而且不做作,另人有一种回到家的感觉。

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前台服務很好

By

March 20, 2017

club

辦理退房入住都很快,前台服務專業,笑容很好。

房間衛生乾淨 床很舒服

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