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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
76%
Recommend This Property

Overall Experience

4

based on 713 reviews
76%
Recommend This Property

Ratings Breakdown

713reviews

  • 5 Stars
    356
  • 4 Stars
    146
  • 3 Stars
    92
  • 2 Stars
    73
  • 1 Stars
    46

Needs major cleaning

By

September 27, 2016

club

We did not have great expectations but it was not an expensive property. We were however disappointed that it was unacceptable and we had to check out early. The lighting was poor, especially in the bathrooms. There was mold in the shower and a layer of scrum on the shower floor such that I wished I had brought shower shoes. There was no bath mat. The carpet was quite wet reportedly having been recently cleaned but very unpleasant to bare feet. There was mold on the baseboards that we attributed to the wet floors. The view was nice.We had very slow service at the bar where they only had one bartender working a very busy crowd. One of our drinks was not made correctly. We decided to bail and moved to another hotel, much nicer at the same price.

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Good place to stay

By

September 26, 2016

club

Please see the survey about the Hampton VA Crowne Plaza Hotel.

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NICE HOTEL

By

September 23, 2016

club

THE HOTEL AND STAFF ARE WONDERFUL BUT THE FOOD IN THE RESTAURANT NEEDS HELP!!

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Wait until they clean up.

By

September 22, 2016

I was assigned room 719. Good location. All services were satisfactory. The vintage Chris Craft boating motive and artwork in the room were great. Desk and dining room staff were great.
However: My shower head was leaking water into a pool o of black mold/mildew on the shower floor. I informed a cleaning supervisor. Nothing was done. Gross.

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Good if you don't have to shower

By

September 19, 2016

club

Our shower had black mold on the tile floor. Had to go buy flip-flops to wear while showering. It was disgusting! The shower dripped and would not turn off. When we slid the shower door open or closed, it produced the loudest ear piercing sound imaginable. I tried to cover my ears with one arm and open the shower door with the other!
On the second day housekeeping never came to our room so we had to go get our own towels.
On the plus side, the staff was extremely friendly it is just too bad they are in a very sub-par hotel.

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Great Value with Great Water Views

By

September 18, 2016

From check in to check out the staff was friendly and helpful. The bed was comfy and we had a great view.

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In Need of Rehab

By

September 15, 2016

club

This hotel looks nothing like the pictures online, it is need of a total rehab and updating.

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Great location

By

September 14, 2016

club

We were there for a veteran's reunion. The staff was very friendly, but at times hard to find.
The room was clean and we had a fantastic view of the marina and NASA museum.

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Great staff at front bad service everywhere else

By

September 13, 2016

club

The front desk reception staff was wonderful the ONLY reason my score is high. Opal the manager is just the friendliest person that you could ever meet. She is the manager of the front reception team.

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Would not recommend

By

September 13, 2016

club

The toilet paper was very thin, there appeared to be a small blood stain on the bedsheet (service promptly brought a new sheet), the room was poorly insulated from noise so everything could be heard from other rooms and the hallway, and I constantly felt uneasy walking through the halls and across the drive to the parking garage which was open to the public.

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All Night Pleasure

By

September 11, 2016

The staff was excellent. Beautiful hotel located next to a Marina. Ten minutes away from Buckroe beach. The mattress on bed was really comfortable. Beautiful view of Marina and watching Sun come up. Awesome breakfast.

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You be the judge

By

September 07, 2016

The view is great and so is the location of the property. If you have rooftop carrier on your vehicle, then think about parking somewhere else, as you vehicle will not be able to get into the parking building. Cleanliness is definitely something they need to work on.

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