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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
77%
Recommend This Property

Overall Experience

4

based on 699 reviews
77%
Recommend This Property

Ratings Breakdown

699reviews

  • 5 Stars
    351
  • 4 Stars
    144
  • 3 Stars
    89
  • 2 Stars
    72
  • 1 Stars
    43

Great service and beautiful view

By

August 30, 2016

club

We had great service, beautiful bay view, and overall comfortable stay.

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Good, but needs considerable improvement

By

August 29, 2016

club

1. Overall, the hotel was conveniently located, the rooms were nicely furnished, and the view of the marina was excellent.

2. However, the restaurant was poorly staffed, the staff were poorly trained, the menu items were very limited, and the prices were too expensive for the limited variety of foods offered. Additionally, because the restaurant being poorly staffed and the staff being poorly trained, the food was cold once it arrived. Also, it took more than thirty minutes to consult with restaurant manager who was also the housekeeping manager.

3. The bar was very nice. However, the prices were ridiculous; nearly $40 for two drinks, not including tip.

4. The hotel does not have security on site. Upon me noticing a person in the hotel parking lot tampering with my car, I had to wait until the police arrived to investigate the issue.

5. I had to complain on two occasions to have my in-laws room cleaned and to replace the towels. The 1st complaint occurred at 3pm, the 2nd complaint was at 9pm. The issues were finally resolved around 10pm.

I expected better of the Crown Plaza hotel brand.

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Great Hotel

By

August 29, 2016

club

This was a great hotel with great service. My only complaint is that the drapes did not close to block the sunrise in the morning and woke me up too early. Good quality bedding and nice tv. The internet connection was good and they gave me two free complimentary drinks.

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Slightly Disappointed

By

August 29, 2016

Hoping Crown Plaza Hampton-Marina Hotel will read this review. The shower tiles really need to be replaced throughout the hotel or the molds need to be removed. Fortunately, they provide plenty of hand towels to use in the shower as a mat. This hotel use to have an amazing dinner menu that was always delicious after a long trip, but has now changed to sandwiches. I can get a sandwich just anywhere, you can't find that amazing salmon/rice pilaf dinner just anywhere.

Hope they'll reconsider the menu in their dining area.

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Great spot on the marina

By

August 29, 2016

platinumelite

Stayed here while in the area for business. Very nice hotel, welcoming staff, attentive waitstaff in the restaurants. Great ambiance while dining on the patio. Internet connections are a bit sketchy. Rooms are spacious and comfortable. Will definitely look at ttthis hotel when in the area again.

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Hampton U Mom HOME

By

August 26, 2016

club

A good location and home away from home when visiting my daughter at Hampton U!

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Excellent stay

By

August 26, 2016

club

Very happy with the hotel and staff. Absolutely nothing to complain about. Great room, breakfast good and very attractive entrance and surrounding lobby.

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Not good for handicapped people

By

August 25, 2016

Could not get wheelchair into bathroom. No rails for handicapped people to get to toilet.

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Hampton Crowne PLaza

By

August 24, 2016

I stay at the Crowne Plaza Hampton several times per year for business. I have enjoyed my stay at this hotel each time I have stayed there.

The staff is outstanding and works hard to meet expectations.

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Room with a view

By

August 23, 2016

club

Room was clean and nicely decorated with a great view. Good price and friendly staff.

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Good Place to Stay

By

August 23, 2016

club

Overall a good place to stay in Hampton,VA. Close to downtown hence most of the dinning places are walking distance

Hotel is clean and staff is good

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Met expectations

By

August 22, 2016

This hotel was was sufficiently clean. The business and exercise facilities were decent. The staff was friendly and knowledgeable. The breakfast buffet wasn't great, but all of the surroundings were lacking in optoins. Overall the hotel was pretty nice, but the location kind of sucked.

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