Rated 3.7 out of 5 by 120
Rated 2.0 out of 5.0 by Graves Customer Service
Front Desk Staff checked me in on my last stay and gave me a new rate and stated they would honor that rate for each stay from now on. I called to make a reservation and no one has a record of it now. I just wish people would do what they say they are going to do. The hotel itself is good and breakfast is great.
February 26, 2014
Rated 5.0 out of 5.0 by akw007runner Intown for a Work, Left relaxed like I had been on a week vacation
I stayed at this property for one night for a work event that was on a Saturday. Friday night I checked in and being an IHG rewards member I got upgraded to another room that had great views and was very comfortable. After a great work out in their spacious gym on the 2nd floor I cleaned up and then went to the restaurant Latitude 37 inside the hotel. I had the whole place to myself. My server was excellent and she put the Olympic Opening Ceremonies on for me and I sat over in the lounge area like I was at my house on the couch and enjoyed the wonderful food.
I had a wonderful nights sleep and then had a great brunch buffet that Saturday morning before my meetings. I just want to say thank you to the staff for making me feel like I was on vacation and not working all weekend.
February 12, 2014
Rated 5.0 out of 5.0 by 330rrc Beautiful Hotel but with age spots.
The Crowne Plaza in Hampton, Va., is a lovely hotel and well worth considering when visiting the area. The waterside accommodation was roomy enough for our purposes and very clean. A small refrigerator would have been a nice touch to an otherwise well furnished room. A couple of minor maintenance items caught my attention. (1) The bathroom sink needs to be reset and recaulked as it appears to be pulling away from the bottom of the counter. (2) The carpet in the room fits poorly and there appeared to be some floor issues outside the bathroom under the carpet.
We enjoyed our short stay and found the hotel staff to be very helpful and courteous. We look forward to our next visit to Hampton and the Crowne Plaza.
February 11, 2014