Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
More Fewer Options

* Required Field

Best Available Rate Search does not include affiliation rates.

MANAGE A RESERVATION
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

MANAGE A RESERVATION
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

  • hotelExteriorPhoto
    Crowne Plaza Hangzhou Xanadu Resort Exterior
  • hotelExteriorPhoto
    Hotel Exterior
  • hotelExteriorPhoto
    Hotel Exterior
  • hotelExteriorPhoto
    Hotel Exterior
  • hotelExteriorPhoto
    Hotel Exterior
  • hotelExteriorPhoto
    Hotel Exterior
  • primary
    Hotel Exterior
  • hotelExteriorPhoto
  • hotelExteriorPhoto
  • hotelExteriorPhoto
  • hotelExteriorPhoto
  • hotelExteriorPhoto
  • hotelExteriorPhoto
  • primary
  • primary
    Crowne Plaza Hangzhou Xanadu Resort Swimming Pool
  • clubFloorLoungePhoto
    Crowne Plaza Hangzhou Xanadu Resort Club Floor Lounge
  • guestBathroomPhoto
    Guest Bathroom
  • guestRoomPhoto
    Crowne Plaza Hangzhou Xanadu Resort superior room
  • guestRoomPhoto
    Crowne Plaza Hangzhou Xanadu Resort Crowne Plaza Superior Room
  • guestRoomPhoto
    Crowne Plaza Hangzhou Xanadu Resort Crowne Plaza Club Room
  • suitePhoto
    Crowne Plaza Hangzhou Xanadu Resort Crowne Plaza Superior Suite
  • primary
    Crowne Plaza Hangzhou Xanadu Resort Crowne Plaza Special View room
  • clubFloorLoungePhoto
  • guestBathroomPhoto
  • guestRoomPhoto
  • guestRoomPhoto
  • guestRoomPhoto
  • suitePhoto
  • primary
  • swimmingPoolPhoto
    Crowne Plaza Hangzhou Xanadu Resort Swimming Pool
  • swimmingPoolPhoto
    Swimming Pool
  • swimmingPoolPhoto
    Swimming Pool
  • swimmingPoolPhoto
  • swimmingPoolPhoto
  • swimmingPoolPhoto
  • meetingRoomPhoto
    Swan Lake VIP 2
  • meetingRoomPhoto
    Meeting Room
  • meetingRoomPhoto
    Meeting Room
  • meetingRoomPhoto
    Meeting Room
  • meetingRoomPhoto
    Meeting Room
  • meetingRoomPhoto
    Meeting Room
  • ballroomPhoto
    Xanadu Ballroom
  • boardRoomPhoto
    Board room
  • specialEventsPhoto
    Outdoor Meeting
  • specialEventsPhoto
    Crowne Plaza Hangzhou Xanadu Resort Terrace
  • meetingRoomPhoto
  • meetingRoomPhoto
  • meetingRoomPhoto
  • meetingRoomPhoto
  • meetingRoomPhoto
  • meetingRoomPhoto
  • ballroomPhoto
  • boardRoomPhoto
  • specialEventsPhoto
  • specialEventsPhoto
  • barandLoungePhoto
    Crowne Plaza Hangzhou Xanadu Resort Club Lounge
  • restaurantPhoto
    Crowne Plaza Hangzhou Xanadu Resort Chinese Restau
  • restaurantPhoto
    Crowne Plaza Hangzhou Xanadu Resort Chinese Restau
  • restaurantPhoto
    Crowne Plaza Hangzhou Xanadu Resort Western Restau
  • restaurantPhoto
    Crowne Plaza Hangzhou Xanadu Resort Chinese Restau
  • primary
    Crowne Plaza Hangzhou Xanadu Resort Chinese Restau
  • barandLoungePhoto
  • restaurantPhoto
  • restaurantPhoto
  • restaurantPhoto
  • restaurantPhoto
  • primary