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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.6

based on 688 reviews
96%
Recommend This Property

Ratings Breakdown

688reviews

  • 5 Stars
    461
  • 4 Stars
    183
  • 3 Stars
    28
  • 2 Stars
    11
  • 1 Stars
    5

Great location and service

By

May 26, 2017

This hotel is very well located, extremely comfortable and the service is perfect for my needs.

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服务一流

By

May 26, 2017

club

可以及时准确的回答客户问题,帮忙客户解决困难。态度友好。客房清洁服务也即使到位。对客服提出额帮助能够马上提供帮助。

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super comfortable bed

By

May 24, 2017

Wanted to take the bed and bedding home with me!
Great atmosphere and wonderful hotel!

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Kingsize Bett war riesig

By

May 24, 2017

club

Alles in allem ein gelungener Aufenthalt, der wird sich sicher wiederholen.

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Ihg

By

May 24, 2017

club

Das Hotel war sehr gut aber das habe ich schon geschrieben und bewertet

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非常好的地理位置

By

May 24, 2017

这个酒店离老城步行仅10分钟左右,到城堡步行也非常方便,周边超市、餐馆应有尽有,值得推荐。
酒店会议室、餐馆也不错。

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Delicious breakfast and comfortable rooms

By

May 22, 2017

club

Stayed here in association with an EMBL conference. Very convenient location for shuttles to conference center, as well as Lufthansa shuttle from Frankfurt. Breakfast buffet is amazing. Rooms are quiet and comfortable.

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Dienstreise

By

May 20, 2017

club

Angenehmes Haus, freundlicher Service. SPA- Bereich sauber .

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Great Stay

By

May 14, 2017

The check in was easy and I got upgraded. The staff were very friendly and the room was great, very clean.

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Friendly staff providing great service

By

May 14, 2017

club

Overall a really nice hotel, conveniently located if you're having business outside of Heidelberg. A bit of a walk though to the old town, but a nice walk.

Really comfortable rooms.

The breakfast area can be very busy in peak hours. Would seem to be slightly undersized. Food very good though.

Front desk very helpful with dinner reservations even if we had changing requirements and a very large group (20-30 people).

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One of Heidelberg's Best

By

May 11, 2017

Considering that I am in a regular basis in Heidelberg-Germany, I attest that the Crown Plaza Hotel

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Tolles Frühstück

By

May 10, 2017

club

Das Frühstück war sehr umfangreich und lecker. Immer frische Eier, Waffeln Omletts, ..

Leider war die Zimmerbeleuchtung mangelhaft.

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