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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.3

based on 634 reviews
86%
Recommend This Property

Ratings Breakdown

634reviews

  • 5 Stars
    362
  • 4 Stars
    154
  • 3 Stars
    63
  • 2 Stars
    38
  • 1 Stars
    17

Good Stay, No elevator in one building

By

June 26, 2017

club

We had a good stay here, staff was very friendly and helpful. Only problem was not having an elevator in the separate building where my room was so had to lug luggage up the stairs.

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Overnight stay

By

June 26, 2017

I don't typically do reviews but I felt very compelled to complete this one because I do read them frequently. The staff was very kind and accommodating. The beds were comfortable yet small. Most hotels now have queen size beds - rather than doubles. After a long day of travel, I finally got to bed at 11:00 p.m. We were watching TV when I felt something pinching my leg. I brushed it off at first but then felt it again - jumped out of the bed and pulled the sheets back to find a live bug (with pinchers). I placed the bug in a cup and called the front desk. The clerk asked me to bring the bug down to her - and I did so. She offered to compensate me with a free breakfast..... I declined.... and then she offered 1/2 off our room and I accepted. She also transferred us to a different room. Overall, the hotel rooms (both of them) were not clean - we found hair and dirt throughout. The hotel overall needs updated and deep cleaned. As previously posted, although it isn't the hotels fault, it was difficult to sleep with the loud engines and screeching tires. I will not stay at this hotel again.

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Clean, and friendly

By

June 24, 2017

Overall good experience for my short 1 day stay. Desk helped me find and locate a shoe store as I forgot my steel toe shoes needed for work the next day.

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Great place

By

June 20, 2017

Enjoyed my stay, very nice place to stay. Nice rooms and very comfortable beds. Made my stay relaxing.

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Relaxing stay

By

June 20, 2017

club

Spent one night on our drive through five states. Very clean with a very friendly staff.

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Comfortable, near the interstate

By

June 19, 2017

The staff was friendly and helpful and the hotel restaurant had a variety of good entrees to choose from. The Business Center had paper and the computers worked!
The location-- near I-40-- made access to the interstate easy. In addition, shopping, restaurants and other food choices were available nearby. I would definitely stay here again.

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Great Staff

By

June 19, 2017

Awesome staff! Got in later than anticipated Jason was extremely helpful and courteous! Some dated-ness to the rooms and the facility but overall a great stay. Thanks to Jason and Cody for making our stay more relaxing.

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Very nice hotel

By

June 14, 2017

club

Pretty hotel, friendly staff, helpful house keeping, good food, great amenities and extras! Enjoyed stay and was pleased with everything EXCEPT the loud cars and motorcycles cruising/racing on roads around hotel all night, so was not able to sleep! Even though this is no fault of the hotel (and it may have been worse because of our room location), they offered to move us to another room, contacted the authorities, and have been addressing this with the city, so I hope the city and authorities will put a stop to that because this is a very nice hotel that doesn't deserve to lose guests due to this! Any requests or issues we addressed to the staff, they made sure to accommodate us!

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Overall good experience

By

June 14, 2017

platinumelite

Good area, close to everything we needed. Friendly bar staff

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Great Staff

By

June 14, 2017

Everyone we met from the front desk... to the maid service to the dining room staff were excellent.

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Great Hotel

By

June 12, 2017

Great hotel , even better staff. Breakfasts was great
Eggs cooked to order not those whatever they are eggs. Close to interstate fully enjoyed my stay after a long day of driving. Wish I could had stayed another night just to relax but hit the road again. Will be back!

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Comfortable stay all around

By

June 08, 2017

club

The bed was most comfortable. the food was excellent. the service was great. the rooms were clean. When something was needed, the help was right on it and did not have to wait on them. I must say that this is not my first time staying at the Crown. I have stayed there a few times.

I am very sorry to say this, after all the hotel in a very good place to stay.and I would stay there every chance I got.

Due to my knees been replaced, It hurt to sit on those short toilets. The toilets need to be replace with handicap toilets. But other than that, I love staying in your hotel.

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