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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
82%
Recommend This Property

Overall Experience

4.1

based on 1074 reviews
82%
Recommend This Property

Ratings Breakdown

1074reviews

  • 5 Stars
    560
  • 4 Stars
    267
  • 3 Stars
    116
  • 2 Stars
    63
  • 1 Stars
    68

Stay

By

June 27, 2017

club

in the area the best deal around and that staff takes care of you.

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Heavy mildew

By

June 27, 2017

club

We were surprised, first of all, that there we couldn't park our car ourselves. Valet was our only option. That was an expense we didn't calculate. When we got to our room on the 6th floor there was a strong odor of chlorine/bleach combined with the smell of mildew. The smell was a bit overwhelming. To me, it appeared that the cleaning of the shower consisted of spraying some sort of chlorine/bleach or cleaning solution containing chlorine/bleach onto the shower area and left without abrasing the area. The floor of the shower had a slimy film or buildup on the tiles. I felt that I should have had shower shoes on when I stepped inside. I've never felt this way about another hotel's shower. I was surprised and disappointed.

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Nice value and location

By

June 26, 2017

See previous comments. I really don't have anymore to say!

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Great service and comfortable room

By

June 26, 2017

club

We enjoyed our stay. Staff wad friendly and helpful. Room was spacious and clean.

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Great hotel

By

June 25, 2017

club

Great place to stay. The staff was great and the valet service was wonderful

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Great place for families!

By

June 24, 2017

Great big pool which was filled with kids rafts and balls!
Huge rooms with space to have fun!
Close to beach!

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Nice hotel near the ocean and with a great pool!

By

June 24, 2017

club

Spacious rooms, friendly and helpful staff, incredible pool area!

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Comfortable bed

By

June 23, 2017

Hotel is very nice but some staff give misleading information. Thank god on check out Camila J and Kelvin Carmona was very helpful and tried to ease my stress

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Sólo buena ubicación

By

June 21, 2017

club

La ubicación es muy buena asimismo la atención de Danilo el Valet Parking que hizo todo lo posible para hacernos sentir muy cómodas.
Camila en el front desk nos atendió muy amablemente

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I feel cheated

By

June 20, 2017

platinumelite

This property has gone to the lowest level. Go to a different
Property

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Great Service

By

June 20, 2017

platinumelite

We had a very good experience at the Crowne Plaza Hotel. The staff went out of their way to make us comfortable. There was some remodeling going on but the hotel was kept clean during this process. The dining room was being remodeled during our stay but the area we were in was nice. The breakfast food was over priced for a buffet and was not all that good as far as taste.

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Parking

By

June 19, 2017

I thought charging $25 for mandatory valet was too expensive. Should be an option. Especially when the parking lot is literally 20 feet beside the hotel . I would rather park myself with the lot that close.

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