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Rated 4.0 out of 5 by 279 reviewers.
Rated 5.0 out of 5.0 by Excelent Location I liked everything about this Hotel, except from charging for parking... It´s very near to the beach, has great views from your room, great space and ammenities in the room, near a Walmart Supercenter for any emergency need (and a 7Eleven just next door) and easy to take the route or arrive from... yet don´t know why its called "Hollywood" if it´s just in front of "Hallandale beach"... (???) June 1, 2013
Rated 4.0 out of 5.0 by A relaxing retreat When we had booked our reward night here we were skeptical at first. After all, how can you have a "beach" resort and be on the intercoastal? Well, we weren't dissapointed at all. The staff at check in were superb. we were allowed to check in a few hours early and we were also instantly upgraded to a corner room on the 9th floor with a fantastic view. The hotel seems newer althought the footprint might suggest otherwise. The pool was bustling and an overall great experience. Unfortunately the jets in the hot tub were not working. Other than that we had a relaxing day at the pool and it was just a quick walk across the street to the beach. The hotel is right in front of a trolley stop that takes you to the boardwalk and/or downtown for $1 each. Parking fees were high but were waived for platinum members. The on-site restaurant looked bland at best lacking decor, the menu at first glance seemed pricey for the area ($30+). We took the trolley to the boardwalk and ate at Jake's on the beach, perfect patio dining in the heart of the boardwalk. The staff at the pool were really slow and unattentive as the day went on, but the night bartender saved the day, this guy was great! He really took the time to help everyone. I wish we had caught his name. Overall I would say we had a blast and reccomend this hotel especially on a Sunday. Overall our stay was a success from the moment we checked in. We would definately stay there again. May 25, 2013
Rated 5.0 out of 5.0 by Great stopover This was a one night stopover on our road trip down the Florida coast on our way to Key West. We had a corner room on the 7th floor. The view up the street at night was great. Had our coffee the next morning by the pool next to the intercostal waterway. Everything was great. Would stay there again. May 24, 2013
Rated 5.0 out of 5.0 by Great service very relaxing venue They supplied the extra pillows and blankets we asked for and that went a long way with me, they made our stay heavenly. May 22, 2013
Rated 4.0 out of 5.0 by Great Hotel- Could improve a few things. Stayed here a week for vacation. Room was spacious and comfortable, pool area was really nice, and the food was decent. Beds are very comfy. Just a few things that were really disappointing: 1. Drink prices/quality at the pool- for $12 a pop, there should be SOME alcohol in it. I'm not asking for anything outrageous, but they all tasted like smoothies and had nothing in them. Either they are skimping the pour or watering down the booze to make more money. 2. Housekeepers need retraining- hair on the walls, dirty toilets and no mopping in the bathrooms. They missed cleaning the room completely one day and said our "do not disturb" was up. It was not. I had to wipe the hair out of the shower the first night, yuck. May 21, 2013
Rated 5.0 out of 5.0 by Comfortable, convenient, good value My first stay at this property. I was pleasantly surprised by the overall experience. The staff was courteous, prompt and efficient, the restaurant was well appointed and the staff was first rate. Room and amenities were what one would expect from a property of this caliber. Overall I would recommend Crowne Plaza, Hollywood highly. May 17, 2013
Rated 5.0 out of 5.0 by great everything From the friendlyness of the valet parking attendants, to the front desk, to the housekeepers, the restaurant and pool bar. What else can you ask for and the weather was fine. Will see me again. May 14, 2013
Rated 1.0 out of 5.0 by Over Priced Old Facility with very few amenities Restaurant quality is very very mediocre. Facility could use a facelift. Parking is expensive and inconvenient. We would not go back! May 13, 2013
Rated 5.0 out of 5.0 by Amazing!! The hotel was amazing. Most of the staff was very friendly. We had minor issues with one of the concierge, but beyond that it was great! May 13, 2013
Rated 4.0 out of 5.0 by Nice Hotel I have stayed at this hotel 11 times over the years and can say its a pretty solid, comfortable hotel. The pool is beautiful, right on the Intercoastal waterway. Parking is easy, there is a charge, the hotel is located across the street from the ocean. The rooms are very nice, with a nice cooler, microwave, and coffee maker. The beds are nice and all the rooms have balconies. I wouldn't call it deluxe, but this is a very nice, restful hotel. May 12, 2013
Rated 5.0 out of 5.0 by Excellent all round except dining This was our fourth visit to this Crowne Plaza and enjoyed it as much each time. Cannot fault this establishment except for the fact that the restaurant had a poor menu selection and had the audacity to tell us not to bother to leave a tip as they had already included an 18% service charge for two people. We had just come off our long flight from England , there were only two of us and we shared a pasta dish. Because of that we decided we would find elsewhere to eat. Other than that, the staff in every area were attentive, smiling people always ready to help in any way they could. We shall definitely return there as soon as possible. May 9, 2013
Rated 1.0 out of 5.0 terrible front desk customer service Inept front desk personnel, five rooms reserved, billing and priority points still incorrect one week after departure. No follow up from management regarding billing issue. No regard for Gold level priority membership. No shuttle service. May 6, 2013
Rated 5.0 out of 5.0 by What an experience... From the moment I arrived I was treated like royalty. When I pulled up, I was greeted by Valet and treated with outstanding service. At check-in, I was greeted by name, thanked for being a Platinum member, offered complementary drink and coffee coupons and my valet parking fees were waived. A really nice touch was the personalized thank you letter. I felt special, like I was welcome and the hotel staff showed appreciation for my stay. This is a beautiful facility, located close to attractions and the atmosphere is perfect. The room was comfortable, the bed was very comfortable, a larger than normal TV, quiet room and plenty of room to unwind. Now for the really good part- I ordered room service and WOW! The food was fabulous. The meal was prepared perfectly and the taste was out of this world. I highly recommend this hotel. I was over-impressed, something rare today. You will not regret a stay at this hotel. April 24, 2013
Rated 2.0 out of 5.0 by Very Nice Hotel, Great Staff, (but) Food/Drink VERY expensive PRO's: The hotel and rooms were very nice, bathrooms, etc. updated and well done, as was the main lobby. Infinity Pool was great too, beautiful and nice ambiance overlooking a body of water, channel of some sort?. Front desk staff was very nice, restaurant servers also super friendly and helpful. CON's: The down-side was the ridiculously priced drinks and food at the poolside bar and restaurant. 1 round of drinks for 2 people, with tip (automatically included at 19%# just about $30 ! Not top shelf booze either, just a plain old rum-runner and a beer. Poolside lunch for 1 adult and 2 kids #kids menu# was $75! #included 2 alcohol beverages). Fitness center did not have ellipticals, which most people look for when doing indoor cardiovascular. Treadmills were good, and a few recumbent bikes. Free weights, a few machines, etc. Nice overall, just need to swap out some treadmills for ellipticals. Parking - $17/self park $20 valet for overnight seems a bit much. Overall - Very nice hotel, just food/drink way too expensive. April 19, 2013
Rated 5.0 out of 5.0 by Great Stay and great overall Housekeeping The Hotel is clean, the room was great and the view was relaxing. There is construction going on arround but did not interfered with my experience. For my first time in Florida it was definitely a great welcome. Would like to encourage the team to greet everyone every single time as there were times that I felt as I was not being noticed and was the only one walking arround the lobby and/or front entrance. Valet attendant on last night....Dracula was funny, entertaining and humble. April 19, 2013
Rated 5.0 out of 5.0 by Great room and location! I was very impressed with my room and the entire hotel. Service was great and the entire staff were friendly and helpful. April 17, 2013
Rated 5.0 out of 5.0 by The bed The bed was just way to soft...So soft i had to push off the floor to get out the bed. Yes, it was so soft you almost hit the floor when you laid on it. April 16, 2013
Rated 4.0 out of 5.0 by Home away from home We stay at this property multiple times each year. Always satisfied with comfortable beds, quality service, good location. April 15, 2013
Rated 2.0 out of 5.0 by Poorly Maintained This hotel is in need of attention. The carpet in the rooms and hallways need cleaning. The refrigerator front was very dirty in Room 1016. Room 1009 patio door handle is broken. Also, we reserved 2 rooms so we were put in a suite and charged for two individual rooms....however, the living room didn't have a bed or a bathroom. The 3rd person in our party was expected to come into our room to share the bathroom...all at the very special price of a second room. And, he was to sleep on a roll away. Our room was changed. We were changed to 2 regular rooms. Additionally, the rooms have two double beds...not queens. Poorly maintained property. However, good location. April 14, 2013
Rated 5.0 out of 5.0 by Love the staff Love the staff. Carlos greets me with a smile in the driveway, and Jeff, Jeff and Leidy always make me me feel welcome inside the lobby. The gym could do with some updating. Other than that, a great hotel all round - nice pool, good service, large rooms. April 12, 2013
Rated 5.0 out of 5.0 by Great pool We stayed 3 nights before a cruise and 2 nights after the cruise. We actually preferred the hotel over the cruise! It's a great location. We were able to take the trolley for $1 each way down to the boardwalk and were able to see a lot of Hollywood riding it. It was my mom, myself, 1 year old baby and 4 year old otherwise I am sure I could have walked to the boardwalk from the hotel. The beach across the street was very nice and you could pick up the water taxi right at the pool to take you along the canals and to stops at restaurants and on to Fort Lauderdale. We walked to Walmart over the bridge and it was only about a fifteen minute walk. 711 was right next door so we were able to get milk for our cereal in the morning. I loved that the room had a fridge and microwave. We were able to also pick up food from the Walmart grocery and eat quite a few meals in our room. The only thing we noticed was that there weren't that many options for inexpensive restaurants nearby. We loved the pool. The one day I am sure my 4 year old spent at least 5 hours in it. It was wonderful that it was heated and so big! We also liked having a hot tub as well. I would definitely stay here again. April 11, 2013
Rated 5.0 out of 5.0 by Great Great staff and facility, if you have to go in and out i suggest the self park the valet can be a bit slow. April 9, 2013
Rated 2.0 out of 5.0 by Disappointing When we checked in, we were informed that our reservation had been canceled even though I had called and given a credit card number to secure the reservation. We had 3 adults and were informed only rooms with 1 bed were available. We were still charged full price and even charged for the ridiculously uncomfortable pull-out bed. Later that night, we overheard the front desk ask people checking in with only 2 adults if they preferred one bed or two, which made me very angry because we were told there were no two bed rooms available, even though that is what I specifically requested when I booked the room. April 4, 2013
Rated 5.0 out of 5.0 by Fab!! Fabulous hotel. Always clean always very helpful staff. The bellhop during our stay was especially helpful and courteous. . Beautiful pool and across from the beach! April 1, 2013
Rated 5.0 out of 5.0 by Great stay We had an awsome room with a great view. We enjoyed our stay very much. Next time we will stay longer. March 31, 2013
Rated 5.0 out of 5.0 by Covers all your needs. Easy access to public transportation. Great pool-side facilities. Friendly chambermaids; remember to tip them. A short walk accross the street will get you to the beach. Had a restful time and would recommend this hotel. March 29, 2013
Rated 5.0 out of 5.0 by Love this hotel! Checked into this hotel after having an uncomfortable experience at another hotel while on vacation in Florida. I have been to this hotel before and have never been disappointed. The staff is very friendly and helpful. The rooms are very nice and clean. The pool area is very beautiful and relaxing. The waitstaff in the restaurant are wonderful and friendly. The beach is within close walking distance - right across the street. The trolley picks up right in front of the hotel and takes you to the Hollywood Beach Broadwalk in minutes. I would definitely stay at this hotel again. March 25, 2013
Rated 5.0 out of 5.0 by Great room and comfort and excellent customer service the whole place is beautiful, nice atmosphere. Customers are very well served March 23, 2013
Rated 3.0 out of 5.0 by Crowne Plaza, FLL Average quality for a Crowne plaza. Coffee shop did not open on time and got double charged for a coffee. Overall not a good experience. March 22, 2013
Rated 4.0 out of 5.0 by A nice property but surprisingly dirty I have high expectations for Crowne Plazas and they usually deliver. We had two adjoining rooms for a quick overnight stay in advance of a cruise departure. This property was generally good with a large caveat - it was dirty. While first impressions of the rooms were great - great decor and ambiance - one glance at the multitude of stains on the cream coloured chaise lounge caused us to change our minds. I checked the same lounge in the second room and it was just as bad. Revoltingly bad. Bad enough such that no one was willing to sit on them. This seemed to be a theme - some furniture in the elevator alcoves and even in the lobby were stained. Something so basic should not be missed. Please get a steam cleaner and get it sorted out. March 18, 2013
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