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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 867 reviews
93%
Recommend This Property

Ratings Breakdown

867reviews

  • 5 Stars
    552
  • 4 Stars
    242
  • 3 Stars
    41
  • 2 Stars
    21
  • 1 Stars
    11

Excellent service

By

March 23, 2017

Consistent service level through out my two years of regular visit. Friendly and helpful staff make all the difference in a busy environment in HK.

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Excellent service team

By

March 22, 2017

First visit and encountered extreme friendly and professional team. Pay attention to details like our prefer sitting during dinning, our favorite drinks. Knowledgeable about the area with great suggestions for our hanging around.

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Great experience.

By

March 21, 2017

club

I stayed at this hotel on a business trip. The facilities offered were perfect for a short stay. The staff are warm and friendly with a good knowledge of the local area. The rooms are very clean. The service and the variety at breakfast is excellent. Overall a very good experience.

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酒店还行性价比不高,致悦待遇不好

By

March 21, 2017

升级行政无早餐,酒廊无免费饮品,窗外景观很差。感觉致悦会员没有得到应有的回报。希望将来可以改进,或者至少说明更清楚,不要误导

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枕頭舒適,服務超好

By

March 21, 2017

club

睡得很舒服的一晚,把出差的壓力都減少了很多,利用出差深圳的機會到香港放鬆,入住皇冠假日,得到了很好的服務與休息,未來還會繼續支持假日系列酒店。

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真心一般

By

March 20, 2017

platinumelite

退房时在把洗发水护发素及洗面奶落在酒店,打电话三次去确认竟然说没有,后来又要求询问,并要求回复电话,至今没有下文

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gret service

By

March 19, 2017

I would strongly recommend this hotel. The staff are extremely courteous and very efficient. I was on a business trip and they made my stay very comfortable.

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Another super stay

By

March 19, 2017

platinumelite

Attentive staff, most convenient location in Causeway Bay makes this a winner in my book. I've been traveling regularly to HK the past 30 years and have stayed in most of the hotels. I enjoy this one quite a bit and will happily return on my next several visits. Highly recommended.

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C'est vrai: lit confortable et très bon service!

By

March 18, 2017

Cet hôtel est très bien situé, le personnel est attentionné et réactif, l'ambiance est parfois un peu austère, mais globalement les atouts recherchés sont bien là!

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Great Stay

By

March 17, 2017

club

Very clean, accommodating and pleasant experience. Outstanding guest service

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Bonnes expériences

By

March 16, 2017

Je séjourne dans cet hôtel depuis quelques années et je dois dire qu'il est non seulement bien situé mais offre également des services de bonne qualité! Le personnel est très efficace.

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Spacious Modern Room and Good Service

By

March 16, 2017

I enjoyed the spacious modern room and friendly efficient service at the hotel.

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