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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.6

based on 1328 reviews
94%
Recommend This Property

Ratings Breakdown

1328reviews

  • 5 Stars
    884
  • 4 Stars
    354
  • 3 Stars
    55
  • 2 Stars
    16
  • 1 Stars
    19

Excellent stay

By

June 28, 2017

Though hotel was located quite a distance from the airport, it is very accessible by both taxi and public transport. Surrounded by malls and spoilt for shopping choices.

Rooms very a little small but very well maintained. Staff at the hotel were very friendly and helpful. The only issue I encountered was that the Wi-Fi signal kept dropping. That was rather annoying.

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Nice Hotel

By

June 28, 2017

club

Easily accessible hotel with shopping malls nearby.

Hotel staff are nice. Check in and check out procedures are prompt.

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地理位置优越,环境很好

By

June 27, 2017

platinumelite

房间舒适,面积很大,前往附近的商业中心非常便利!
前台工作人员热情接待,并很快的认识出会员身份。
下次有机会会再次入住! 非常满意!

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Confortable environment

By

June 25, 2017

Great and confortable experience. Next to the mall and mtr station.

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Comfortable bed and great service

By

June 25, 2017

The Crown Plaza in Kowloon East Hong Kong provides great service and comfort for for value and would recommend. Location in TKO station on MTR makes travel throughout Hong Kong very convenient

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可以多考慮同行check in的人

By

June 24, 2017

我跟同事一同check in,由不同飯店人員進行check in. 最後分配到的房間一個在9樓一個在43樓,導致我們平常聯絡互相拿東西比較麻煩。
建議可以多考慮一同check in的人, 詢問是否需要把房間安排在同一樓層,會讓出差的人覺得更窩心。
其他都很棒!謝謝!

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Decent room size and great service

By

June 23, 2017

platinumelite

Love to stay in this hotel while we are visiting Hong Kong. Staff is always attentive.
Although the location is a little bit away from Cental district and Tsim Sha Tsui, it is still very easy to commute to anywhere using the MTR system inb Hong Kong.
Overall stay is excellent.

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服務貼心

By

June 23, 2017

club

因舉辦婚宴,所有工作人員都很細心周到。酒店設施也很好,住的套房很安靜,用來做出門房夠大也夠氣派。
酒店早餐比套房送餐豐富一些,不過在自己的房間享受一下更是難得~婚宴食物質素頗高,賓客都稱讚不絕 哈哈哈哈 好

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房内设备齐全

By

June 22, 2017

club

此次为商务出行,行程紧凑,尚未有机会体验全部设施。入住酒店整体感觉舒服满意。房内设备齐全,清洁卫生到位。早餐质量高,环境和服务员质素到位。

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非常不错的酒店

By

June 22, 2017

platinumelite

因为是夜班航班落地第二天再赶飞机所以觉得位置不是很好但如果不是我的原因这附近什么都有还挺方便的。楼下就是商场,酒店环境也好。关键是会员应有的待遇很好谢谢

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交通便利,服务人员态度友好

By

June 22, 2017

带了小BB,酒店提供了婴儿床及床上用品。清理卫生及时,房间空间很大。楼下就是地铁,出行也很方便。推荐~

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IHG会员礼遇

By

June 17, 2017

做为一名IHG的至悦精英会员,我在香港九龙东皇冠假日酒店接受了非常棒的会员服务,酒店在前台接待、会员商务需求、电话服务和房间服务等方面都对一名至悦精英会员提供了优异的服务,使我切实体会到了酒店对IHG精英会员的礼遇。

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