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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.6

based on 1354 reviews
94%
Recommend This Property

Ratings Breakdown

1354reviews

  • 5 Stars
    904
  • 4 Stars
    357
  • 3 Stars
    56
  • 2 Stars
    17
  • 1 Stars
    20

服务很好,房间挺大

By

July 26, 2017

club

九龙东皇冠假日酒店的客房在香港的诸多酒店当中来说算挺大的了,皇冠品牌一如既往的优质,房间打扫的很干净,很棒的入住体验

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地段方便,服务不错

By

July 25, 2017

club

地段方便,直通地铁,购物方便,不用行远路。酒店设施较新,房间够大,性价比较高。。。 。。。。。。。。。。。。。。。。。。

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洗衣房主管的服务一流。前台宾客关系经理服务一流

By

July 25, 2017

洗衣房主管在需要时,服务水平专业,态度积极、热情!
前台宾客关系经理及接待人员对于以前遗留问题解决方案的跟进非常到位!

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大堂服務尚待改善,其他服務可接受

By

July 25, 2017

入住時,要求延遲退房,唯大堂助理經理好像機器人一樣,沒有了解客人需要,一直只有機器人般的對答。令人十分失望。就算寫了改善信給總經理,至今仍然沒有回覆。令人十分十分十分望。
酒店位置佳,一出地鐵站即達到。中餐亦十分美味。唯美中不足是,游泳的女廁只有蒸氣浴。反之,男廁只有桑拿。如能分時段對調,就能享用兩邊設施。

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upgrade complimentary coffee in guest room

By

July 24, 2017

club

nowadays most major hotel provide coffee brewing machines or French press in each hotel room, instead of instant coffee, which probably is least tasteful.

Another nuisance is the room tag label "DO NOT DISTURB" and "PLEASE MAKE UP ROOM" are not designed to hold on the door knob. They drop to the floor on every turn of the knob. It has become a daily exercise to pick them up.

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Service

By

July 22, 2017

club

My wife and I felt we were being looked after by caring staff. Facilities and dining room first class

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清洁,服务不错

By

July 21, 2017

酒店房间相对香港其他酒店要大,服务也专业,酒店整体环境不错!
酒店所处位置也比较方便,周围购物中心也方便!

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Convenient location. Great Service.

By

July 20, 2017

The hotel is conveniently located especially during the hot summer time in Hong Kong. Only one minute walk to the air-conditioned mall and two minute to subway.
The staff are all courteous.
The size of room is comparatively larger than others in Hong Kong.

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温馨舒适

By

July 19, 2017

酒店服务人员热情,办理入住快速。房间面积宽敞,而且楼外景观视线很好。入住时就是找电热水壺不好找,花费了一些时间,但总体而言,各项设备配套都很好,而且也很干净,温馨舒适。

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Good Services

By

July 17, 2017

club

Great one. Enjoyed the stay. Very comfy and clean. Big Rooms. Quiet.

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总体来讲还不错

By

July 17, 2017

club

比较好的是房间整洁,窗外风景很好,提供了电源转换接头。缺点是早餐太难吃,另外冰柜区域的橱柜有点太隐蔽,想找个玻璃杯还研究了一下才找到相应的橱柜。

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F

By

July 17, 2017

club

The Food and beverage is quite weak at Crowne Plaza HK Kowloon East.
- lack of selections
- the service at lounge area is quite weak since the waiter is lack of product knowledge and attitude was unfriendly.

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