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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
76%
Recommend This Property

Overall Experience

3.9

based on 1121 reviews
76%
Recommend This Property

Ratings Breakdown

1121reviews

  • 5 Stars
    550
  • 4 Stars
    231
  • 3 Stars
    125
  • 2 Stars
    104
  • 1 Stars
    111

Great Staff and comfortable room

By

May 29, 2017

After an initial problem with a room, I went back to see the manager and it was sorted out immediately.
Most of the staff here are so helpful and efficient , really enjoyed my stay here and would go back.

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Location is a plus but hotel needs a renovation

By

May 29, 2017

platinumelite

You can walk right across the street to NRG stadium. It just doesn't live up to the Crowne Plaza standards. Staff are great but the property needs a serious renovation. Couldn't even find an ice machine. You don't want to stay more than one night or you would notice all the things that need repairs.

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comfortable bed

By

May 28, 2017

club

The only thing I did not care for is the room service prices are over priced.

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Happy with the plaza

By

May 28, 2017

Had a very good time here. It was close to what I needed and very nice staff.

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Good choice for MD Anderson

By

May 26, 2017

club

Good value for money. Close to Texas Medical center. Good breakfast.

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Medical reason

By

May 25, 2017

club

We liked out stay just need colder air conditioning and more towels. Loved spending time in the hot tub. Every nice place to stay. It's our 3rd time staying there.

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No bad for the money

By

May 24, 2017

The breakfast is excellent and the staff is very professional good room service

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Fun

By

May 24, 2017

club

I use the Crowne Hotel for business and pleasure and the staff , rooms and food are the best. The bar is very nice and the room service is always fast. The location for this Hotel is very convenient for most of my stays.

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Beautiful hotel

By

May 23, 2017

club

This hotel exceeded my expectations regarding cleanliness and courtesy of staff.

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Wonderful Hotel

By

May 23, 2017

club

I travel frequently and this was the best experience I have had in recent memory. Everyone was awesome from check in to my server at breakfast.

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Nice stay

By

May 22, 2017

club

The property was clean. Staff very knowledgeable and friendly. I was not only able to check in early, but I was able to get a late check out. The property is older, but it shows well. Lobby is nice, did not use the pool but it looked clean! Great staff!!!

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great hotel but bar is not good

By

May 22, 2017

club

the hotel is great but stay clear of the bar. Needs a new bartender!

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