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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
76%
Recommend This Property

Overall Experience

3.9

based on 1155 reviews
76%
Recommend This Property

Ratings Breakdown

1155reviews

  • 5 Stars
    566
  • 4 Stars
    243
  • 3 Stars
    127
  • 2 Stars
    106
  • 1 Stars
    113

Clean and comfortable room, friendly staff

By

June 24, 2017

The room is nice, the bed is very comfortable. The vouchers for breakfast are an added bonus and the breakfast is very good. I like the shuttle to the medical center. Very easy to use to get to hospital area and back to the motel. The staff is very friendly and helpful.

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Sales Consultant

By

June 24, 2017

club

This hotel is showing its age. I am sure if it was not next to the NRG stadium and Reliant Park it would not be as busy as it is. I only stay here because this is where my company books the rooms for business meetings. This hotel is just a little above average.

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Great environment

By

June 23, 2017

club

Very fancy and welcoming. Employees were very friendly and as helpful as can be. The room was very comfortable and clean. Complimentary breakfast was really appreciated

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Great deal!

By

June 23, 2017

We come to Houston monthly and always stay at the Crowne. The staff is super friendly and will assist with anything you may need! Beds are super comfortable. Fitness center is nice though 2 visits ago one of the tvs on one elliptical was not working! We reported it and it is probably now fixed. Delicious food and chefs meals are creative and delicious!
Love it!

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beautiful place

By

June 23, 2017

club

Beautiful. Awesome outside rest areas and pool. Great location for MD Anderson visits.

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Jones stay

By

June 22, 2017

club

I have srayed in a hotel where everyone was so helpful and nice. The food was excelllent and check in and out was so quick and easy.

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Awesome stay

By

June 22, 2017

club

Great stay. Property was sold out. Hubby and i got full beds sooo we got great sleep. We each got a bed and rest. NRG stadium was walking distance. Perfect for our concert. Avoided traffic after and got to hotel within 7 minutes.

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Dire need of a makeover

By

June 21, 2017

This hotel may have been great in 1977 bit I think the wallpaper and paint is still from 77. There are signs of water damage, etc. There wasn't a single vending machine operational. I can understand 1 or 2 but all of them? Talk to the desk and they just want to peddle the $3 soft drink. Absolutely pathetic maintenance.

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comfortable bed

By

June 20, 2017

I was there for one night and had a good experience. I would come back.

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Overall service

By

June 20, 2017

club

It was overall good. We 1st made reservations for 1 night then changed it 2 nights the 2nd night wasn't added.

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not happy

By

June 19, 2017

the room was very hot and the toilet was not working properly I could here water running all night

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Fabulous Stay

By

June 19, 2017

club

They cater to MDAnderson clients. Love this hotel for this reason.

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