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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
79%
Recommend This Property

Overall Experience

4.1

based on 983 reviews
79%
Recommend This Property

Ratings Breakdown

983reviews

  • 5 Stars
    531
  • 4 Stars
    209
  • 3 Stars
    94
  • 2 Stars
    89
  • 1 Stars
    60

Nice for the weary traveler

By

May 29, 2017

club

Comfortable,friendly, clean, easy parking, safe, and all at a reasonable rate. Great shuttle service to Galeria and Medical Centers

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A++

By

May 28, 2017

Clean & relaxed environment. Friendly & helpful staff. Highly recommend staying here.

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Quiet room and great service

By

May 26, 2017

the staff was very friendly and welcoming, and the amenities were very clean.
The rooms offer varieties of pillows depending on your sleeping preference, and the mattress was extremely comfortable.

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Great Place to Stay

By

May 26, 2017

club

We just needed a place to spend the night as we were picking up our son from school for the summer. We knew we could rely on everything being comfortable and ready when we got there. This particular property is close to the school and has become our hotel of choice when in Houston.

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Great service with no problems

By

May 24, 2017

club

Great services, clean rooms, food, and bar area was great. Parking was great. No problems at all

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Bad visit

By

May 24, 2017

The valet was extremely rude , the staff will charge you for things they informed you were free so please check your statement on checkout worst crown plaza I have ever been to

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great location!

By

May 23, 2017

club

Everything about this hotel was very nice. It's close to the museums and art galleries.

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Dirty Room, Freezing Pool

By

May 23, 2017

Did not like my recent 2 week stay at this hotel. Not up to Crowne Plaza Standards. The room was very dirty upon arrival and housekeeping was never able to clean it.

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great service

By

May 23, 2017

Front desk was exceptional.
Left clothes in closet and called back, house keeping neatly folded and packaged then shipped to me.
A special thank you to the staff.

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Great location and good service

By

May 22, 2017

club

Great location and good service. Very comfortable bed and quiet overall hotel.

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Good Business Hotel

By

May 22, 2017

platinumelite

I've made several stays at this property when traveling to Houston for business. The location is convenient to highways and restaurants. Rooms are clean and quiet. Pool is tiny and visible to everyone walking through lobby. I appreciate the fridge and microwave in the room. Room was not musty, although hallway was a bit. Bathroom could use an update-could see poorly repaired water damage in a corner.

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Will definitely return

By

May 20, 2017

platinumelite

This was a great location, comfortable experience, and I will certainly return on my next business trip

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