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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 853 reviews
92%
Recommend This Property

Ratings Breakdown

853reviews

  • 5 Stars
    615
  • 4 Stars
    138
  • 3 Stars
    47
  • 2 Stars
    31
  • 1 Stars
    22

Clean rooms and comfortable bed

By

August 16, 2017

club

Great value. Clean rooms and close to the Galleria area

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Very comfortable room and excellent service

By

August 15, 2017

Enjoyed my stay. Staff is very friendly and helpful. Room was a great value and comfortable. Bar service was excellent as usual for this location.

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Visit

By

August 13, 2017

Clean and friendly. Workout room was great. It had a lot of cardio options and free weights.

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Very average - nothing stood out but no real complaints

By

August 10, 2017

club

The heading says it all and it is annoying to have to type text in this box to give a somewhat favorable review.... seriously who reads all of these comments....

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Nice rooms

By

August 08, 2017

It was a god experience. My family really liked the room and the pool. I would come back and stay here again.

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Very friendly staff

By

August 08, 2017

club

Staff was very friendly, and made us feel like important guests.
I had questions about my rewards program, and staff took the time to look up my account and explain my options.
Will stay here again for business travel.

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Nice place

By

August 08, 2017

club

Will stay again. Met all my expectations. Second time staying for business and will continue using this place.

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Very nice place to stay.

By

August 08, 2017

club

This property is very nice and well kept. The service upon arrival was fantastic - greeted and made to feel welcome. Would definitely stay here again.

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Excellent accommodations

By

August 08, 2017

platinumelite

Little noisy on the freeway side of the hotel I understand some of the guests knew that and they asked for rooms on the backside of the hotel

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Business trip

By

August 07, 2017

The hotel is not close to Galleria mall, but they put Galleria on the hotel name. I stayed in this hotel for work at Galleria mall, my coworker helped me book the hotel, so I need to drive about 20 minutes to work. That's not convenient.

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Houston Biz Trip

By

August 06, 2017

The property is very convenient, however it seems to be a target for local criminals . Leave absolutely nothing of value in your vehicle . If you are driving a pick up you are best to leave it unlocked and windows down .

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Club Lounge

By

August 06, 2017

platinumelite

I was very disappointed with the Club Lounge based on my experiences in New Zealand. No Savignon Blanc. The food offering was minamilist. When I said I wanted a Sav (which is available in the main hotel bar) there was no effort to deliver this for me.


Very basic,

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