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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.4

based on 769 reviews
89%
Recommend This Property

Ratings Breakdown

769reviews

  • 5 Stars
    499
  • 4 Stars
    152
  • 3 Stars
    53
  • 2 Stars
    40
  • 1 Stars
    25

Worst crowne plaza experience

By

November 20, 2017

Filthy carpet in the rooms turning the bottoms of my feet black on a short time. Poor house keeping service, they normally provide relax packets when they service the room and mine was never provided after the initial day. The hotel restaurant staff didn't show up so I couldn't get room service and when I came down to get the food myself the order was wrong, gush was brown and tortillas were rubbery. I also cut my toe and when I called down to request a band aid I was told they would get me one 15 minutes later I called again stressing I was bleeding a good amount. Another 15 minutes go by and I ruined a sock to go buy some a a nearby store. Ridiculous and careless staff the band aid issue was with a guy named Jesse.

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