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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.7

based on 398 reviews
94%
Recommend This Property

Ratings Breakdown

398reviews

  • 5 Stars
    300
  • 4 Stars
    82
  • 3 Stars
    13
  • 2 Stars
    2
  • 1 Stars
    1

Excellent accommodations

By

June 27, 2017

platinumelite

Everything from initial entrance, to guest room, staff, and restaurant were excellent.

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这家真是太好了

By

June 21, 2017

我从北京去黄山玩的住了一路的ihg 我觉得这家和南京玄武湖假日最好了。服务什么的。比我住的沿途的剩下三家真是强多了=_= 之前郑州皇冠前台看我年纪比他小 他们还笑。这家比那种店 真是强多了! 这店的态度都比他们好!

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环境很好,服务非常好

By

June 18, 2017

在度假期间遇到的问题得到妥善解决。非常愉快的旅行。房间设计很时尚,大唐宽敞大气。服务非常周到。希望以后准备一个小孩子可以用的马桶圈帮忙解决小孩子上厕所的问题

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服务意识一流,好评

By

June 18, 2017

platinumelite

服务工作认真细致,很好满足了会员的要求。对客户的新情况,有快速的反应。
就是B区7楼的客房路标不够明显,希望可以增加各个电梯口的客房路标指引。

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硬件较好,地理位置佳

By

June 15, 2017

platinumelite

大堂门口礼宾服务好,前台可能因为入住客人少,只有一两名工作人员在办理入住,多数柜台无人办理,酒店硬件设施较高,地理位置佳,坐落于新安江畔,离屯溪老街十分钟车程,出行方便。

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A jewel in a beautiful set

By

June 14, 2017

The hotel decoration and its lobby design paying tribute to the rocky yellow mountains is one of the best match I have seen in my recent years. Congrats to the architect who designed it, very thoughtful with a very good degree of sober quality and taste.

Staff is very helpful and despite language barriers they go beyond limits to help in whatever they can. They are very polite, very kind and service mind.

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非常满意的黄山之行

By

June 12, 2017

房间正常吧,入住很方便,提前为我做了准备
晚餐也还不错
早餐,因为我是白金会员,经理对我的协助和支持非常的好。
作为白金卡,给我换了房间等,我觉得我住了这么多皇冠假日,我觉得这次算是非常不错一次的体验了

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Best Service

By

June 08, 2017

club

The staff at this hotel went above and beyond. They were friendly, courteous and beyond helpful. Every detail is taken care of with a smile, When my wife sprained her ankle, they volunteered to come with us to get x-rays and purchase a wheel chair.

This hotel is beautiful and meticulously well-kept. If you are going to Huangshan, you must stay here.

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Excellent hotel

By

June 05, 2017

club

On private tour of China and a excellent base for our overnight visit to "Yellow Mountain" area

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服务周到热情,体验好

By

June 04, 2017

club

服务周到热情,早餐种类多,入住体验很好。服务员能准确的叫出会员的名字,一楼的芷观SPA服务不错,手法专业。

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服务一流

By

June 03, 2017

platinumelite

ihg的升级不明显 前台对ihg会员的照顾还是不够 早餐有专门的区域 小馄饨比较不错 但是餐厅人多混杂 素质不高 面包不够新鲜 希望改进

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环境不错

By

June 01, 2017

club

整体环境不错,过节期间价格上涨未包含早餐有点可惜,服务人员态度好,办理入住及退房速度较快,整体感觉满意。

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