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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.2

based on 661 reviews
86%
Recommend This Property

Ratings Breakdown

661reviews

  • 5 Stars
    391
  • 4 Stars
    142
  • 3 Stars
    58
  • 2 Stars
    36
  • 1 Stars
    34

Great hotel and staff

By

June 28, 2017

club

Thoroughly impressed from A-Z. From check-in which was effortless to breakfast the next morning Perfection!

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Nasty bathroom

By

June 27, 2017

There were toenail clippings on the bathroom floor, and many hairs that belonged to someone else. The tub filled up while showering, so your feet and legs were swimming in who knows what. Felt very dirty in this room. Would not recommend this hotel at all.

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EXCELLENT STAY JUST THE NIGHT AUDITOR SCREWED UP

By

June 26, 2017

EVERY ASSOCIATE OUTSTANDING , ALL DEPARTMENTS SUPER DUPER... JUST NIGHT AUDITOR SUPER RUDE

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Disappointing

By

June 26, 2017

As a Spire IHG member, I've come to expect much more from a Crowne Plaza. This property looks like it used to be fantastic. Now it is dated, and rather run down with exception of the lobby area.

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Road trip through Ohio

By

June 24, 2017

Hotel was perfectly located. We enjoyed the short drive to Cleveland and Sagamore Hills.

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Cleveland

By

June 24, 2017

Clean and quiet
Everyone was nice and helpful
Bar was very expensive

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Great staff, really nice accommodations

By

June 23, 2017

club

Rather stay at this hotel than downtown Cleveland when visiting a downtown location because of the accommodations and staff.
Staff have always been terrific, the accommodations have been up to date and crisp. Cleanliness has been very important to our repeat business.
Ease of access to expressways and restaurants have been a factor when considering where to stay in Cleveland.

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Na ja!

By

June 20, 2017

club

Ganz ehrlich - es gibt bessere Hotels zu gleichem Preis. Der Poolbereich war unter aller Kanone. Das Wasser milchig und mit bereits beginnender Mikrobiologie, erkennbar an langsam aufsteigenden Wasserblasen. Da ist echt Verbesserung zu empfehlen.

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Hotel room was very clean and comfortable. The staff was very helpful

By

June 20, 2017

club

I enjoyed my stay so much that I will be looking for this hotel wherever I travel to. I wish I had stayed longer so that I could've been able to enjoy everything that you guys had to offer. Next time I will stay at least two nights so I can have a chance to go in the pool:)

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Recommend hotel

By

June 20, 2017

Have stayed here numerous times. Always satisfied.

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Great place to stay

By

June 17, 2017

club

Excellent no complaints just praise for everything and everyone

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Great Stay

By

June 14, 2017

I had a great stay at this property! The room was spacious, clean, and comfortable. The staff were friendly

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