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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.2

based on 683 reviews
86%
Recommend This Property

Ratings Breakdown

683reviews

  • 5 Stars
    405
  • 4 Stars
    146
  • 3 Stars
    59
  • 2 Stars
    37
  • 1 Stars
    36

Wonderful staff

By

July 22, 2017

platinumelite

I have stayed here many times and absolutely love the staff. Hotel and restaurant is very nice.

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Great Experiance

By

July 22, 2017

Overall I enjoyed the stay. and I will recommend this to other. I can with reserved expectation (had bad thought about Cleveland) left with all Positive. The staff did an excellent job

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Great weekend getaway

By

July 21, 2017

club

We had a wonderful time and the staff and hotel were excellent. Could not have asked for a better time. Recommend that if you are in the area for business or pleasure to give them a try. You won't be dissatisfied with your stay at this hotel.

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Disappointed

By

July 20, 2017

The biggest issue I had with my stay was the lack of a refrigerator and microwave. When traveling and going out to eat, it's nice to know that you would be able to store leftovers and heat them up later. One other thing I noticed in the room was how dirty the curtains were. I noticed when we opened up to let the light in. They really needed to be cleaned or replaced. We arrived expecting more.

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worst hotel ever

By

July 20, 2017

club

Don't stay here. And don't take this survey it never ends. They ask questions and you answer then they have more questions on your answers.

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Friendly and welcoming staff!

By

July 19, 2017

As with any facility that we as guests choose to return to for our business and leisure travel, the most important feature is the people who make up the hotel staff. The staff at this Crowne has earned my loyalty by always providing great service. It has been consistent from the front desk to the restaurant, to the housekeeping staff.
Thank you all!

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Very comfortable room service was great lots of great restaurants close

By

July 18, 2017

Room was large beds were comfortable,lots of great places to eat near hotel we ate at melt,Quaker steak and lube,and a Brazilian steak house overall a great place to stay

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Great hotel at a good price

By

July 17, 2017

platinumelite

Clean, comfortable hotel with very responsive staff.

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Crowne Plaza stay...

By

July 16, 2017

club

Quiet stay, no drama, away from the city and left alone.....
My kind of stay! Will I return? Yes, will stay
again when I return to the Cleveland area.

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Rowdy guests

By

July 12, 2017

The staff was polite, however nothing was done to quiet a rowdy party on the 2nd floor. They kept us awake until 2 am. Thought this would be a nice quiet hotel. I was wrong on that end.

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Great accommodations and price

By

July 11, 2017

Clean and quiet hotel room. The mini fridge and airport shuttle were great conveniences provided by the hotem

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Nice hotel

By

July 11, 2017

Spent a great night! Quiet and clean. Disappointed no breakfast on weekends!

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