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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.2

based on 680 reviews
86%
Recommend This Property

Ratings Breakdown

680reviews

  • 5 Stars
    404
  • 4 Stars
    144
  • 3 Stars
    59
  • 2 Stars
    37
  • 1 Stars
    36

Disappointed

By

July 20, 2017

The biggest issue I had with my stay was the lack of a refrigerator and microwave. When traveling and going out to eat, it's nice to know that you would be able to store leftovers and heat them up later. One other thing I noticed in the room was how dirty the curtains were. I noticed when we opened up to let the light in. They really needed to be cleaned or replaced. We arrived expecting more.

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worst hotel ever

By

July 20, 2017

club

Don't stay here. And don't take this survey it never ends. They ask questions and you answer then they have more questions on your answers.

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Friendly and welcoming staff!

By

July 19, 2017

As with any facility that we as guests choose to return to for our business and leisure travel, the most important feature is the people who make up the hotel staff. The staff at this Crowne has earned my loyalty by always providing great service. It has been consistent from the front desk to the restaurant, to the housekeeping staff.
Thank you all!

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Very comfortable room service was great lots of great restaurants close

By

July 18, 2017

Room was large beds were comfortable,lots of great places to eat near hotel we ate at melt,Quaker steak and lube,and a Brazilian steak house overall a great place to stay

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Great hotel at a good price

By

July 17, 2017

platinumelite

Clean, comfortable hotel with very responsive staff.

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Crowne Plaza stay...

By

July 16, 2017

club

Quiet stay, no drama, away from the city and left alone.....
My kind of stay! Will I return? Yes, will stay
again when I return to the Cleveland area.

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Rowdy guests

By

July 12, 2017

The staff was polite, however nothing was done to quiet a rowdy party on the 2nd floor. They kept us awake until 2 am. Thought this would be a nice quiet hotel. I was wrong on that end.

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Great accommodations and price

By

July 11, 2017

Clean and quiet hotel room. The mini fridge and airport shuttle were great conveniences provided by the hotem

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Nice hotel

By

July 11, 2017

Spent a great night! Quiet and clean. Disappointed no breakfast on weekends!

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Accommodating staff

By

July 10, 2017

club

Attended a bridal shower onsite during my stay, and the staff was attentive and courteous.

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Good experience in Crowne Plaza

By

July 10, 2017

platinumelite

When I checked in, the front help to upgrade my room into VIP floor and offer me free breakfast! It' excellent!

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Wonderful hotel experience

By

July 09, 2017

Great place to stay! Staff was friendly and attentive. Room was quiet, comfortable, well-stocked. Room-darkening drapes made it possible to take day-time naps. I will stay at this hotel again.

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