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  • 1 877 2 CROWNE
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About our Hotel

Location: Downtown/City Center

  • Location: Downtown/City Center
  • Closest City: INDIANAPOLIS
  • Distance From Hotel: 0.0MI
  • Local time zone: GMT-04:00

Check In: 4:00 PM Check Out: 12:00 PM

  • Check In: 4:00 PM
  • Check Out: 12:00 PM
  • Minimum check-in age: 21
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:10
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. English
  2. Spanish

What's Nearby

What's Nearby

Attraction:
Indiana State Museum
Distance From Hotel:0.07MI
Attraction:
Blue Ribbon Carriage Rides
Distance From Hotel:0.0MI
Attraction:
Indianapolis Museum of Art
Distance From Hotel:5.0MI
Attraction:
IMAX Theater
Distance From Hotel:0.03MI

Parking

Parking

  • Number of parking spaces:85
  • Car Parking Available
  • The Hotel offers Valet Parking daily rate of $30 with in/out privileges. Pan Am Plaza self-park garage is located adjacent to hotel front drive (not owned or operated by hotel) Daily rate: $22. All rates subject to change.
  • Daily Parking Fee ( 22.00  USD)
  • Valet parking fee  ( 30.0 USD )

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas

Facility

Facility

  • Hotel renovated inFebruary 01, 2014
  • Total number of rooms:273
  • Total number of suites:2
  • Total number of rooms with only one bed:133
  • Total number of rooms with only double beds:141
  • Total number of non-smoking rooms:273
  • Total number of rooms for the physically challenged:10
  • Executive floors
  • Executive rooms
  • Interior corridor
  • Total number of floors:3
  • FEMA Property Number:IN0336

Unique Among Hotels in Downtown Indianapolis

Welcome to the Crowne Plaza® Indianapolis Downtown Union Station. From train car hotel rooms featuring upscale modern amenities to a downtown location connected to Lucas Oil Stadium and the Indianapolis Convention Center, our hotel's accommodations promise a convenient home away from home in a unique, historic setting.

With over 55,000 sq ft of event space for up to 2,500, we are the area's preferred "Place to Meet." The Grand Hall
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Unique Among Hotels in Downtown Indianapolis

Welcome to the Crowne Plaza® Indianapolis Downtown Union Station. From train car hotel rooms featuring upscale modern amenities to a downtown location connected to Lucas Oil Stadium and the Indianapolis Convention Center, our hotel's accommodations promise a convenient home away from home in a unique, historic setting.

With over 55,000 sq ft of event space for up to 2,500, we are the area's preferred "Place to Meet." The Grand Hall Ballroom provides an exquisite backdrop for any function, and services like the two-hour RFP response guarantee and Daily Meeting Debrief ensure smooth meeting logistics. Business guests enjoy easy access to Eli Lilly, Rolls-Royce, Anthem/WellPoint, Farm Bureau Insurance, the State Capital and Government Center and other area businesses.

Our hotel's downtown Indianapolis location is near attractions such as Indianapolis Motor Speedway, Victory Field, Bankers Life Fieldhouse, Children's Museum of Indianapolis, Indianapolis Zoo and NCAA Hall of Champions. Union Station operates as an active train station. The muffled rumblings of trains regularly passing through adds to the ambiance of staying in our hotel.

Whether you're lodging in an authentic Pullman train car guest room or a spacious suite, our guests enjoy fabulous perks, such as free Internet access, room service, Fitness and Business Centers, an indoor pool and the Crowne Plaza Sleep Advantage® program.

View Less
Features
Listed in the National Register of Historic Places and housed within America's first Union Station, our hotel is popular for its authentic Pullman train car guest rooms resting on their original tracks. Guests can still hear the muffled rumblings of trains passing through. Crowne Plaza Union Station is still adjacent to an active Amtrak train station.
Announcements
Our Romanesque revival-style hotel features 273 guestrooms, Pullman's Restaurant & Lounge and over 55,000 sq ft of meeting space. As of February 17th the Hotel Renovation is complete.

Guest Reviews

Rated 3.8 out of 5 by 205 reviewers.
Rated 4.0 out of 5.0 by Train station hotel Good service. Great ambiance. Too near downtown to compete for meals. Easy in and out parking was nearby but pricey for me. July 10, 2014
Rated 1.0 out of 5.0 by Avoid the upgrade and maid service Visited the Crowne Plaza for a 4 day conference. Paid additional money for an upgraded room into a train car. Try to avoid these, as they are not worth the expense. It is cool at first, but then you are limited with movement as you are actually in a train car, so it is longer but very narrow and it does move with the trains around you. Biggest complaint was the maid service. The first day I just asked for new towels, and never got those, the second day they cleaned my room, but did not clean the bathroom, and the last day they made the bed, but did not leave me with any toilet paper and actually left the roll on the counter empty. I tried to talk to one of them and ask them why the service was so bad and neither spoke english and could not understand me. I found myself running out of towels, toilet paper and clean glasses by the end of the trip so I was not thrilled at the service given for an expensive room. It seemed as if every time they cleaned my room they got called to do something else and never finished July 8, 2014
Rated 2.0 out of 5.0 by Lack of attention to detail I wanted to like the experience. The train car rooms fascinated my child. However, there were several little things that taken as a whole soured the entire experience. The issues can be summed up as a lack of attention to detail. July 3, 2014
Crowne Plaza Front Drive
Crowne Plaza Front Drive
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Crowne Plaza Front Drive Main Lobby Entrance Crowne Plaza at Historic Union Station Entrance The Indianapolis Zoo & White River Gardens The Children's Museum of Indianapolis Indianapolis Motor Speedway Indianapolis Skyline Eiteljorg Museum of American Indians & Western Art
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Awards

Meeting Service Excellence

Meeting Service Excellence
Crowne Plaza Hotels and Resorts is dedicated to providing an excellent meeting planner experience at all of our hotels. Our hotels strive to meet highest standards of quality and meeting planner satisfaction. Some hotels in our system have surpassed even these high standards and have been given a Quality Meetings Performance designation for their efforts. When you find a "Meetings Service Excellence" Quality Performer hotel, you'll know that hotel has achieved impressive ratings based on property condition, quality of meeting services and overall satisfaction.
Terms & Conditions
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