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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 695 reviews
93%
Recommend This Property

Ratings Breakdown

695reviews

  • 5 Stars
    499
  • 4 Stars
    125
  • 3 Stars
    33
  • 2 Stars
    18
  • 1 Stars
    20

Over night stay

By

June 22, 2017

club

Very comfortable beds and nice indoor/outdoor pool. As soon as you walk in there is a very pleasant smell and it smell all over the lower level. It had a calming affect on my me. We will stay here the next time we are in Jacksonville.

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Comfortable and great amenities.

By

June 19, 2017

club

Great atmosphere, Staff members were polite and respectful. Gym is great. The only negative was the fact that I had to pay extra for a refrigerator. Overall, great hotel.

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Business traveler value

By

June 19, 2017

platinumelite

I stay at this hotel often and have found the service and quality excellent for my business travel needs. It is also a very good value.

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Crowne Review

By

June 19, 2017

platinumelite

The hotel is starting to show its age. More often than not, the air conditioning in the rooms is struggling to cool the rooms. In the hall ways and rooms you can see the wear and tear and that the hotel is aging.

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Room Amenities

By

June 17, 2017

club

The rooms at this hotel should all have microwave and refrigerators to keep up with the other properties and competition at no additional charge!

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Crew hotel

By

June 16, 2017

club

Wish bar/restaurant opened earlier for crew who have to go to bed early to awake at 4am. Also hotel did not offer continental breakfast bag for crews leaving before breakfast served. It is contractual.

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Clean rooms

By

June 14, 2017

club

Walking into my room in tower two I could see that the staff did an excellent job in making sure the room and bathroom were clean

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Excellent!

By

June 14, 2017

i just really liked it!
I liked the pool and the lobby...great sleep!
Restaurant is good...as well as fitness center and business center

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Great location

By

June 13, 2017

club

Great loctation, excellent airport shuttle service. Nice room,friendly staff and good internet.

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Great

By

June 11, 2017

club

Great ppl an services nice area great parking..eady access to outlets an restaurants

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Location

By

June 10, 2017

Great location close to the airports. Ok food at the bar

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Great staff

By

June 08, 2017

platinumelite

This hotel is a beautiful hotel. This hotel has the friendliest staff. Great place.

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