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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.2

based on 696 reviews
86%
Recommend This Property

Ratings Breakdown

696reviews

  • 5 Stars
    382
  • 4 Stars
    190
  • 3 Stars
    61
  • 2 Stars
    36
  • 1 Stars
    27

Ok stay

By

June 28, 2017

Okay place to 4 transition to JFK. Nothing special, but clean enough rooms. Very busy all the time

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Ok

By

June 28, 2017

club

It's an okay hotel. The sink was clogged, there was no pool, and the closet door was missing.

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Crowne got it right!!

By

June 27, 2017

Airport shuttles were on time and waiting.
Front desk was friendly and happy.
Room was clean, comfortable, and quiet.
Ate in the bar, food was good.
Waiter very attentive and friendly.
Had the salmon and pecan pie.
I travel a lot. Stay in a lot of hotels.
The Crowne got it right!!

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Location

By

June 26, 2017

Most of my stayed are for business and this hotel provided me with a great and speedy transportation to and from airport. Chris always greets me when I check in the morning. Good to see a friendly smile in the morning. The staff are very helpful.

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Great Hotel in NYC

By

June 26, 2017

Pleasurable experience. I rated sleep quality low. Not hotels fault i was working night trying to sleep in the day. Not much success. Again not hotels fault there.

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Comfortable, convenient and clean.

By

June 26, 2017

A little expensive, but everything is expensive in New York. The staff was friendly and helpful. The room was comfortable and clean; the location is good; not great with food options, Google Maps was my best friend to find food.

Overall, a satisfactory stay.

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JFK - eine Nacht

By

June 24, 2017

Ganz ordentlich, bis auf die Handtuch-Probleme. Bekämen jedoch als Kompensation einen Coffee to Go angeboten.

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Great experience

By

June 24, 2017

club

The Crown Plaza was a really nice olace to stay. The staff is professional and friendly. The rooms were clean and comfortable, and the food is great.

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床铺舒适

By

June 22, 2017

club

The hotel staff was friendly. The room was expected as the other IHG brands.

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Restful Stay

By

June 21, 2017

In transit at JFK South America vacation. Got in late, smooth checking and check out. Comfortable bed and pillows. Shuttle service to JFK. No problem.

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Excellent Experience

By

June 19, 2017

Great stay and staff. Room comfort was amazing. Had a Great time and would love to go back again. Breakfast was awesome!!!! Enjoy!!!

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super nah zum Airport, modern, großzügig

By

June 17, 2017

super nah zum Airport, modern, großzügig, freundliches Personal

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