Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
More Fewer Options

* Required Field

Best Available Rate Search does not include affiliation rates.

MANAGE A RESERVATION
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

MANAGE A RESERVATION
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
79%
Recommend This Property

Overall Experience

4.1

based on 738 reviews
79%
Recommend This Property

Ratings Breakdown

738reviews

  • 5 Stars
    388
  • 4 Stars
    164
  • 3 Stars
    81
  • 2 Stars
    63
  • 1 Stars
    42

NO HOT WATER FOR TWO DAYS OF MY STAY AT THIS HOTEL

By

April 26, 2017

I stayed at a room on 27th floor. I did not have running hot water in the room for two days!

Read More
Read Less

mixed bag

By

April 26, 2017

club

Room was nice in design but had too many problems. Great view! Staff was great. room service was good for appetizers bad for entrees.

Read More
Read Less

Crown Plaza, Kansa City

By

April 25, 2017

Very nice atmosphere, friendly staff, several dining options, VIP lounge was great

Read More
Read Less

Volleyball Stay

By

April 24, 2017

club

Room was excessively priced but overall provided a comfortable night's rest.

Read More
Read Less

KC Downtown

By

April 24, 2017

Great location, quiet property. Great value. Front desk day staff is average. Lounge staff is great.

Read More
Read Less

What happened to the water???

By

April 23, 2017

Absolutely no water coming from shower on last morning of stay!!! Absolutely no hot water coming from sink, only cold water.
Called downstairs and was told problem would be fixed in 10-15 mins. 45 minutes later , still NO water. Was not able to shower an had to leave hotel for an event without showering.
Came back to hotel, problem fixed but only 2 of the 4 of us were able to shower because water seemed like it was about to go out again.

Bad experience!

Read More
Read Less

Business as Usual

By

April 22, 2017

club

Crowne Plaza is my company's preferred hotel for business stays. And for good reason. The staff is always friendly, courteous, and attentive. The rooms are very neat and clean and ideally set up to conduct business.

Read More
Read Less

Bleh

By

April 21, 2017

club

Old, loud, and dark. That pretty much sums it up. Would have been nice to warn me 500 volleyball players were taking over the hotel during my business trip.

Read More
Read Less

Comodidad y tranquilidad

By

April 21, 2017

Excelente experiencia, muy accesible a lugares de comida diversa y los empleados son muy atentos para las necesidades del huésped.

Read More
Read Less

Friendly staff and comfortable room

By

April 20, 2017

Very close to downtown activities, comfortable, safe, very friendly staff.

Read More
Read Less

Great Stay

By

April 20, 2017

This hotel was very nice, clean, and the staff was very courteous and friendly.

Read More
Read Less

Great hotel, great experience

By

April 20, 2017

platinumelite

Stayed for our anniversary weekend. Staff was friendly and helpful. Room was up to date, spacious and clean.

Read More
Read Less