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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 304 reviews
88%
Recommend This Property

Ratings Breakdown

304reviews

  • 5 Stars
    159
  • 4 Stars
    96
  • 3 Stars
    29
  • 2 Stars
    11
  • 1 Stars
    9

Staff makes this property worth it

By

May 26, 2017

This was my first time in Nepal and the region. The staff were gracious, provided me with suggestions for things to do that only locals know about. They also made sure that I was making safe choices and wasn't being taken advantage of as a first time visitor. Everyone was awesome and the room was also very good. This is the only hotel in Kathmandu that I would stay in.

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Only Hotel I Stay In Kathmandu

By

May 24, 2017

The service is excellent. I appreciate the staff, especially, Sharmila at the front desk for always remembering me on each trip.
The salon staff is excellent and courteous. I enjoy the personal attention to my personal grooming. I enjoy the salon experience. Good haircut and shave.
The breakfast staff is courteous and always takes the time to greet me. The chef always prepares my egg benedict despite it not being a menu or breakfast buffet offering.
I always feel safe on the hotel premises. It helps from the busyness of Kathmandu city.

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LA ATENCION DE SU PERSONAL ES EXCELENTE

By

May 22, 2017

club

SIEMPRE ATENTOS, Y DISPUESTOS A COMPLACER A UNO, LO CUAL HACE QUE UNO SE SIENTA COMODO YA SEA CON EL SERVICIO EN EL RESTAURANTE COMO AL BUSCAR ASESORIA PARA CUALQUIER ASUNTO

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Friendly staff

By

May 20, 2017

club

I was very happy with the attitude of the staff from the front desk to your senior managers. They make you feel special.

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Rasist

By

May 18, 2017

club

Unfortunately we have experienced many failure during our last stay.
We have booked for 2 adults , but all amenities including tea-coffee maker and toiletries for 1 person.
Mini bar was not provided.
Bathroom shower not working properly also have installation problem. Hot-cold mixer do not work properly.
And most IMPORTANT while entering the hotel main gate the security guard stopped our taxi and asked something in Nepali language and when we said that we do not understand it ,, he said .. If you come to Nepal then you should speak Nepali in a very rude manner and uttered some abusive language .( 14th evening)
No bread refills during breakfast !!!

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Worst IHG property I have stayed

By

May 17, 2017

Unfortunately we have experienced many failure during our last stay.
We have booked for 2 adults , but all amenities including tea-coffee maker and toiletries for 1 person.
Mini bar was not provided.
Bathroom shower not working properly also have installation problem. Hot-cold mixer do not work properly.
And most IMPORTANT while entering the hotel main gate the security guard stopped our taxi and asked something in Nepali language and when we said that we do not understand it ,, he said .. If you come to Nepal then you should speak Nepali in a very rude manner and uttered some abusive language .( 14th evening)
No bread refills during breakfast !!!

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特に無し。

By

May 17, 2017

club

現状のサービスを継続して下さい。
ステータスに対するサービスを充実して下さい。
今までは、インド(ノイダ)のCROWNE PLAZAをよく利用していましたが、今後のビジネス(旅行)においてもCROWNE PLAZAの利用を検討したいと思います。

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WONDERFUL STAY

By

May 16, 2017

club

Staying at Crowne Plaza has become an addiction now as there are so many factors that drive you there.
Rooms, choice of restaurants,swimming pool and overwhelming staff attitude makes us feel at home allways.

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Great service

By

May 10, 2017

club

Very good customer oriented attitude - at the front desk and in restaurants.

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More than I expected!!!

By

May 08, 2017

platinumelite

Very clean, correct, well kept, not gorgeous but right way. Well skilled staff. This is O-MO-TE-NA-SHI.

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自然の中の静かな空間

By

May 08, 2017

club

カトマンズの街中ではあるが、自然豊かな静かな環境を提供している。価格に見合った十分な価値のある滞在であった。

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Short trip.

By

May 02, 2017

Nice property and helpful staff. Umesh and Pranisha in particular as they always say that pls let them know if you need something !! And they really put in the effort to help too.

One thing that certainly needs is play area for kids with some swings or games etc. Poor little Ines have nothing to look forward other then the pool. And u have loads of pace available around the garden to have a small corner for kids !!

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