Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
More Fewer Options

* Required Field

Best Available Rate Search does not include affiliation rates.

MANAGE A RESERVATION
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

MANAGE A RESERVATION
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.4

based on 886 reviews
90%
Recommend This Property

Ratings Breakdown

886reviews

  • 5 Stars
    571
  • 4 Stars
    193
  • 3 Stars
    56
  • 2 Stars
    44
  • 1 Stars
    22

Excellent

By

May 24, 2017

club

Wonderful hotel! Room was immaculate and bed was super comfortable. Service was excellent.

Read More
Read Less

Old Hotel

By

May 22, 2017

The furniture needs cleaned in the lobby. The bar tender was very rude. There is no free breakfast. The room prices are way to high for this old hotel. The location of the hotel is very hard to get into the parking lot because of the heavy traffic in the area.

Read More
Read Less

Crowned Plaza Staff

By

May 22, 2017

platinumelite

Front desk clerks were courteous! But no smiles, no attempt to be friendly or helpful. Our experience with IHG has given us reason to expect better hospitality. Maybe they were all having a bad day!

Read More
Read Less

Staff

By

May 22, 2017

platinumelite

Wasn't friendly nice , clean place to stay but customer service will run you away

Read More
Read Less

Comfortable bed

By

May 22, 2017

I really liked the comfortableness of the beds, it made it seem like if I was at home. The cleanness of the rooms were very descent, pretty good service also. Will definitely return if needed in the near future.

Read More
Read Less

Business trip-

By

May 20, 2017

My trip to the New Orleans area included a stay at this hotel. The staff were very polite and treated me kindly. Room was well cleaned and the internet worked great. The price was perfect and better than most IHG places in the area.

I will return to this location on my next trip to New Orleans.

Read More
Read Less

Maude

By

May 20, 2017

club

Love the convenience of this hotel for airport especially being able to leave my car in a
safe place. Only wish is USA Today instead of Wall Street Journal. A very minor wish for a super place especially as a woman traveling alone

Read More
Read Less

Greta service

By

May 19, 2017

club

Service is excelent will recommend this hotel to freinds

Read More
Read Less

Nothing worked

By

May 19, 2017

Hotel room was dirty, tub did not drain, broken chair, toilet did not flush. Needs update. Wifi was almost non existent. Will not stay here again. Very disappointed.

Read More
Read Less

Updated and Very Clean

By

May 18, 2017

Very nice airport Hotel The outside and inside of the hotel very clean and maintained. Front desk staff very helpful.

Read More
Read Less

Nice place

By

May 17, 2017

club

Nice clean room and hotel. Provided airport shuttle.
It is about 13 miles from Bourbon Street and just a couple minutes from the airport.

Read More
Read Less

Excellent Room and comfortable bed

By

May 16, 2017

club

Your pillow choice was the bomb. I would highly recommend your property to anyone visiting the New Orleans area.

Read More
Read Less