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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.4

based on 961 reviews
90%
Recommend This Property

Ratings Breakdown

961reviews

  • 5 Stars
    614
  • 4 Stars
    215
  • 3 Stars
    64
  • 2 Stars
    44
  • 1 Stars
    24

Nice experience

By

August 15, 2017

club

The hotel and room were clean. Staff was accommodating. I do wish the room had a refrigerator though.

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Great Hotel

By

August 14, 2017

club

Loved the stay. Will recommend to anybody visiting New Orleans.

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Pleasantly surprised

By

August 14, 2017

club

Wasn't expecting much but was surprised by the professional, courteous staff who genuinely wanted my experience to be a good one - and it was!

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close to airport

By

August 13, 2017

convenient airport location. good shuttle service to the airport

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Good dtay

By

August 12, 2017

platinumelite

It was a good 1 night business stay. The room was comfortable, it wasn't terribly loud, and the location is convenient for business being so close to the airport.

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Great hotel for the family

By

August 09, 2017

club

Great meeting areas, great and friendly staff. Logan, Nicole, and Grace provided superb service and were fantastic. Also provided great follow ups after the event.

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Excellent stay

By

August 07, 2017

club

Price, location, amenities were very good. Staff was excellent. Very pleased.

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Comfortable bed and great service.

By

August 07, 2017

club

excellent service/ next time I will take a higher floor overlooking the pool area

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Great hotel and very friendly staff

By

August 07, 2017

I stay here every time I am in New Orleans. Great hotel and great employees.

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Class

By

August 05, 2017

club

Room was clean. Bed was comfortable. Hotel was cold in hallway.

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Above and beyond

By

August 04, 2017

We recently hosted our family reunion at the Crowne Plaza and I couldn't have made a better choice for a host hotel. I knew when I first met with Grace to make arrangements for my event that we would be in good hands. From the initial meeting to following up and meeting with Logan, he more than exceeded my expectations. He constantly checked in, and kept me updated all the way up until our event. On behalf of my family and I we thank you all for what you did for us!!

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Hotel is fine

By

August 03, 2017

My review might be misleading, the hotel was ok and the staff were friendly and polite. The only reason it isnt a great hotel is because it doesnt feel like any other crowne plaza ive stayed in, it looks/feels very basic

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