Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
More Fewer Options

* Required Field

Best Available Rate Search does not include affiliation rates.

MANAGE A RESERVATION
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

MANAGE A RESERVATION
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.4

based on 919 reviews
90%
Recommend This Property

Ratings Breakdown

919reviews

  • 5 Stars
    590
  • 4 Stars
    203
  • 3 Stars
    59
  • 2 Stars
    44
  • 1 Stars
    23

Enjoyable stay

By

June 28, 2017

The staff were very attentive. Had minor issue on checkout with hotel bill (resolved). Lobby furnishings are modest but flavored water and ice water provided for guests (nice touch). Ashlyn most helpful with arranging driver and info about shuttle service to airport. Overall a nice experience and convenient venue for cross-country travelers (like me!).

Read More
Read Less

Standard hotel room, minimal amenities

By

June 26, 2017

Room on the small side but met our needs. The mattress had some dips that could either be considered a plus or a minus, depending on what you think about that.

Read More
Read Less

Great stay

By

June 26, 2017

platinumelite

The staff are very professional and welcoming. Pleasant stay. The only thing I would like to see is a different coffee choice. Not a big fan of the coffee they serve. I do miss the concierge reception for platinum members that the hotel used to offer.

Read More
Read Less

Very convenient location and airport shuttle

By

June 25, 2017

club

Really good location to airport and very friendly shuttle driver. Hotel a little dated and worn, overall good stay for the price.

Read More
Read Less

Crowne Plaza - MSY Airport

By

June 24, 2017

Our Annual Safety Conference was held here several consecutive weeks, cycling through our employees. The Crowne Plaza experience was above our expectations. The staff, rooms, meeting rooms were friendly, warm and accommodating. Well done MSY Crowne Plaza !!

Read More
Read Less

Clean rooms and great service

By

June 21, 2017

club

Very friendly staff and rooms were neat and very clean

Read More
Read Less

Hot weather dirty looking pool

By

June 20, 2017

Clean yo pool fool! We came here because the wedding party had blocked rooms at this hotel. That's all well and good but the hotel pool sucked. If I'm traveling to Louisiana I want three things, a good rum punch, jambalaya and a cool pool.

Read More
Read Less

Great Service

By

June 19, 2017

club

Great place to stay. I would stay there again if i travel to this area.

Read More
Read Less

Excellent

By

June 19, 2017

club

Very nice hotel nice staff nice meeting rooms and very comfy beds

Read More
Read Less

Won't stay again

By

June 17, 2017

club

If you travel a lot and expect service. This isn't the place

Read More
Read Less

Great Park

By

June 15, 2017

club

The room was clean and comfortable. I especially like their park and fly accommodations.

Read More
Read Less

Love to eat in NOLA

By

June 15, 2017

club

We have stayed here several time great hotel. We have ate at the bar twice before. Both times very good. This time we were tired ordered room service We had to send it back. But the staf took it off our bill other than that, is a very pleasant hotel. Will recommend it as a great place to stay

Read More
Read Less