Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

More Fewer Options

* Required Field

Best Available Rate Search does not include affiliation rates.

MANAGE A RESERVATION
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

MANAGE A RESERVATION
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property

Overall Experience

4

based on 1597 reviews
80%
Recommend This Property

Ratings Breakdown

1597reviews

  • 5 Stars
    816
  • 4 Stars
    330
  • 3 Stars
    207
  • 2 Stars
    142
  • 1 Stars
    102

Great hotel with an amazing location

By

October 20, 2017

club

We very much enjoyed our stay at your property. The hotel was very clean and updated. The location of the hotel is perfect. The hotel staff was great. We would definitely stay here again.

Read More
Read Less

Keywest girl

By

October 19, 2017

Enjoyed my stay. Great location. Be aware of parking charges, I was over charged

Read More
Read Less

Great stay in Key West

By

October 18, 2017

club

Great hotel, great location in Key West.

The only unusual thing that I would say was that I would swear that I saw a ghost in my room (not kidding) just before 6 AM. It wasn't scary or anything like that. She was just there and then she was gone.

Read More
Read Less

Great Location

By

October 16, 2017

platinumelite

Excellent location, nice staff and clean environment. If your a Platinum member, for some odd reason, this hotel at this location seems to delete your number. Just make sure when you check in it's corrected. The billing gets a little tricky with the deposits they take at tis location too. Other than that, it was a very lovely stay.

Read More
Read Less

Could have been better for the price?

By

October 15, 2017

platinumelite

The best part of this property is it is right in the middle of everything and everything is in walking distance! It is just a little over priced.

Read More
Read Less

Great Location

By

October 14, 2017

club

Had a nice stay at this great location in Key West. Hotel is beautiful

Read More
Read Less

Very nice hotel

By

October 13, 2017

club

Had a wonderful experience, staff was friendly, helpful and informative. Rooms were clean and comfortable. Amenities were great.

Read More
Read Less

Key West

By

October 12, 2017

Stayed here several times. Very nice and convenient location.

Read More
Read Less

Go back to Key West

By

October 09, 2017

club

Key West is back up and running after the Hurricane. When you go, stay at the La Concha on Duval. Walking distance to most everything a tourist wants to see. The La Concha is a beautiful and clean hotel.

Read More
Read Less

Great place

By

October 09, 2017

This hotel always make a statment love the loaction and the atmosphere will stay there alot more in the future

Read More
Read Less

Great hotel and location to everything

By

October 06, 2017

club

All around good hotel with a real sense of security. It's nice to walk out the door and be on Duval Street and be treated to just about anything you want.

Read More
Read Less

Must Be Better

By

October 05, 2017

So I understand that the Hotel went through a Hurricane. After all, my business there was due to the Hurricane, but with the rooms it could have been way better. The front desk staff was ok. I’ve seen better service at the Candlewood Suites. As far as maintenance. Totally lacking. My Room was not what I was expecting. Especially for the price paid.
This place needs to bounce back.

Read More
Read Less