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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property

Overall Experience

4

based on 1496 reviews
80%
Recommend This Property

Ratings Breakdown

1496reviews

  • 5 Stars
    756
  • 4 Stars
    311
  • 3 Stars
    197
  • 2 Stars
    137
  • 1 Stars
    95

Location, location. location

By

June 22, 2017

Wine O bar fantastic! Cleanliness of room poor. Found a used band aid on the night stand. Pool needs a new filter or something, always scum floating on top.

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Location, location, location

By

June 21, 2017

platinumelite

If you want to be in the center of everything when in Key West there's no better location then the Crowne Plaza Key West La Concha.

The only things maybe would concern you if you have these needs is room service is limited and because of limited space the pool is a bit small.

The lobby bar and breakfast area are very nice as is the pool bar.

Make sure you do NOT get an older room in main part of hotel facing Duval Street because they are VERY small.

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Best stay in Key West

By

June 21, 2017

This place rocks! Staff is super friendly, rooms are amazing. A balcony overlooking Duval, are you kidding me!! We loved this place. Even the lobby bar was a great experience.

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Great hotel and location

By

June 21, 2017

platinumelite

I really enjoyed this hotel! It was right on Duval St so you can walk pretty much anywhere you need to go. The hotel has that old classy feel to it. The staff was awesome and helpful!

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Great stay

By

June 20, 2017

This was my 6th time staying here, I love it!!! I highly recommend it to anyone

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Family Vacation

By

June 20, 2017

platinumelite

We loved it. The staff , from the gentleman who received us at the door and took care of our car, to the Front Desk staff were all genuinely courteous and helpful. The room was immaculate. The beds were comfortable. I will say the person who met us at the breakfast area was abrupt and blew us off. He offered to seat us on a couch-like thing and put our food on what appeared to be foot stools. When we requested something more meal-friendly, he didn't want to deal with us anymore. Other than that, it was a good experience.

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Bathroom

By

June 19, 2017

club

Very small and difficult to access shower. A sliding door would be more comfortable.

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The Best in the (Key)West

By

June 18, 2017

The hotel has the best location in Key West. The staff is without equal, helpful ,friendly and courteous . You could not ask for better staff. Everything about the hotel is perfect.

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Great service and wonderful staff

By

June 17, 2017

We recently stayed at the Key West Crowne Plaza, La Concha. What a wonderful experience for our 4th wedding anniversary. The hotel and staff exceeded our expectations and we will return.

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ganz ok mit sehr vielen Defiziten

By

June 16, 2017

eigentlich ganz nettes Hotel in bester Lage, aber leider zu viele Deifizite und sehr unfreundiches Personal. Habe 50000 Punkte ausgegeben, was echt eine Menge Holz ist.

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La Concha

By

June 16, 2017

platinumelite

Very comfortable, superb service and great location

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Great location, great property and excellent staff

By

June 16, 2017

platinumelite

This is a best location for visiting Key West. All those historical points and attraction in walking distance.

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