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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property

Overall Experience

4

based on 1529 reviews
80%
Recommend This Property

Ratings Breakdown

1529reviews

  • 5 Stars
    776
  • 4 Stars
    317
  • 3 Stars
    202
  • 2 Stars
    138
  • 1 Stars
    96

Hot Rooms

By

Июль 23, 2017

Rooms were very warm, staff solution was a fan in the room. We were told there is problems with the chiller.

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Valet

By

Июль 23, 2017

club

We did not have a vehicle but the valet made sure to greet us and recommend places to visit around town. Very helpful.

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Awesome staff

By

Июль 20, 2017

Great hotel, great location, great staff. Enough said. Stayed here in the past and will again.

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Nice Hotel in Key West

By

Июль 20, 2017

Wonderful Hotel in Key West. Nice people, nice room great location. Everything was perfect. IHG room upgrade made our stay very enjoyable.

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Wonderful Service

By

Июль 20, 2017

club

My first stay at Crowne Plaze and it was great, staff was very friendly. We needed more towels and they brought them in a timely manner. Room was plenty big enough for all of us.

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Location Location Location....

By

Июль 19, 2017

Great romantic atmosphere. Hotel is located in the middle of all the major attractions...Staff were helpful and friendly.. 5 Stars....

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Key west

By

Июль 19, 2017

club

Hotel has great location! Pool area is disappointing- and pool bar has no atmosphere

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A cool comfortable enclave on Duval Street

By

Июль 19, 2017

From the valet parking service to the front desk, the staff was terrific. We arrived early, and although the room wasn't ready, they took my phone number and called when it was. The room was comfortable and tastefully done. We only used the bar, but the service was excellent. We would gladly stay again.

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Good experience

By

Июль 19, 2017

club

My wife and I had a great time. Only a short stay but enjoyable. I will recommend to my friends.

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Poor staff management

By

Июль 18, 2017

We understand that people are to be trained but when a crown plaza let only trainees manage the front desk it's not right
Overall poor staff service no elite spire recognition very disappointing hotel and I know what am talking about 107 nights in ihg property in the first 6 months of the year. Worst experience in this hotel

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Like royalty

By

Июль 17, 2017

On the minute we arrived to the minute we left we were treated like royalty at this hotel great service great friendly people mining every step that we took to make sure that we were satisfied

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Everything was perfect

By

Июль 17, 2017

Enjoyed our stay and location was wonderful.
The Valet attendant was very personable. Loved our stay here. looking forward in returning.

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