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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 645 reviews
92%
Recommend This Property

Ratings Breakdown

645reviews

  • 5 Stars
    429
  • 4 Stars
    140
  • 3 Stars
    34
  • 2 Stars
    31
  • 1 Stars
    11

Home away from home

By

May 27, 2017

platinumelite

Excellent hotel - the staff is extremely friendly and accommodating- very clean and tidy!
I would highly recommend this hotel and will definitely stay here when visiting this area for business or pleasure.

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Great overall experience

By

May 27, 2017

club

Often wish hotels would provide a stiffer pillow for sleeping

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KOP Crowne Plaza was excellent.

By

May 26, 2017

club

Exceeded expectations. Will recommend and stay at this location again! Great experience

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Clean, comfortable and friendly

By

May 25, 2017

platinumelite

Great hotel, clean, comfortable, friendly staff, close to mall with stores and restaurants.

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Disappointed

By

May 24, 2017

The hotels front desk and staff were nice as was the decor of the majority of the event rooms/places to dine. The furniture in our room was a bit dated and the sleeper sofa was dirty with stains on it-we chose not to use it. Our biggest complaint was the noise level once in the room. There was a youth tournament the weekend we stayed and as we were checking in a guest had come down to complain about the noise. My husband asked not to be in a room near the kids. However our room ended up being directly below and next door to the youth rooms. What was supposed to be a peaceful weekend getaway, ended up being endless noises of kids running in hallways, yelling, loud thumps through the walls-an overall headache.

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My business stay!

By

May 22, 2017

club

Great hotel attached to a great mall near excellent eaterys! My stay was excellent

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Home away from home

By

May 22, 2017

club

There for a week on business. Best business travel week - most comfortable, access to shopping and restaurants, staff great, and hotel restaurant was my favorite. Amazing food!

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Guest Experience Crown Plaza PA

By

May 22, 2017

Excellent service from the staff. Rooms clean. Friendly reception staff. Good breakfast. Centrally located

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Great service

By

May 17, 2017

Could use a pool but over all good stay clean quiet comfy bed

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Useful location

By

May 16, 2017

club

This hotel was clean, comfortable and convenient for business (or shopping if you want to visit the KOP Mall). Lots of restaurants and shops a short walk away. Check in was easy with friendly staff, my room was nice and breakfast was a good choice of well cooked / presented food.

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ok stay at Crown Plaza

By

May 15, 2017

club

The stay was ok. Nothing different from the previous years staying there.
Bartender is not friendly and should be replaced.

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excellent visit

By

May 15, 2017

club

had a great stay and experience at the King of Prussia Crowne Plaza

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