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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 602 reviews
92%
Recommend This Property

Ratings Breakdown

602reviews

  • 5 Stars
    399
  • 4 Stars
    131
  • 3 Stars
    31
  • 2 Stars
    30
  • 1 Stars
    11

Friendly staff. Great for Business trips.

By

March 25, 2017

platinumelite

The staff are always friendly and the rooms are clean and comfortable.

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Friendly Staff

By

March 22, 2017

club

Staff went above and beyond to accommodate our group which was traveling with children for a sports tournament

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Excellent Service and Ideal Location

By

March 22, 2017

club

Location Location Location -- wonderful and excellent

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Excellent value, great bed

By

March 22, 2017

club

The bed and pillows were heavenly. I always love to stay at this hotel each year for a work conference.

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Awesome facility

By

March 19, 2017

Very clean with friendly staff. A gorgeous facility.

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comfortable bed and great service

By

March 15, 2017

Nice rooms and comfortable bed! Loved the mirror in the bathroom...great for makeup application. The front desk employees were so nice and accommodating.

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Helpful staff

By

March 15, 2017

club

When we found out we were on a floor with a kids hockey tournament the staff was helpful in finding another room. There was a big crowd at the bar and more staff was needed overall good experience.

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No good

By

March 14, 2017

club

Didn't have a good room. Bad draft under bed cofffe was there but no creamer. When I called room service it took over an hour to get me just some creamer. Could not even complain since there were 1 person at the reception with people Waite in line. Worse than a motel

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Thanks for the upgrade

By

March 09, 2017

When we checked in, we were pleasantly surprised that my wife and I had been upgraded to a 2-room suite. Our stay was peaceful and quiet. Loved it.

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Engagement

By

March 09, 2017

club

Great hotel for a night away close to shopping and dining everything about it was amazing

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Confortable stay

By

March 08, 2017

stayed for 2 nights
arrived late and was looked after well
coupons for breakfast had to be asked for only 1 day provided
Otherwise had a comfortable stay

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Crown Plaza Friendly Staff and Membership Recognition

By

March 07, 2017

platinumelite

Very Friendly staff who greeted me and recognized my membership level with IHG and greatly appreciated it, offered welcome package and an upgrade as appreciation.
Older property, without a pool as an amenity, however the staff greeted me daily by first name, made it a VERY positive experience

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