Rated 4.1 out of 5 by 23
Rated 4.0 out of 5.0 by Jilleanne1 Under Renovations
I have stayed at this location in the past when it was a Delta and enjoyed the overall convenience of the hotel location.
The timing was unfortunate because they are mid renovation and some areas were inaccessible, even certain elevator banks which made our room difficult to access.
In the past, I enjoyed the lobby restaurant/bar but that was completely closed off due to renovations.
The upside was that our room was newly renovated and clean and the lobby was nice, although unfinished. The bedding was white, clean and very comfortable. The room amenities were well thought out and convenient.
A cautionary note: the fridge was set too cold and froze our food, but we found the dial on the backside of the fridge once pulled out.
The breakfast buffet was limited in offering and not very appetizing. It was included in our stay, but not worth the price we would have normally paid for it.
The staff was very friendly and helpful.
Overall, I would definitely stay again, perhaps next year when their renovations are complete. And I would request a room with a tub, if available as ours only offered a shower.
July 3, 2014
Rated 5.0 out of 5.0 by iflyrjs Awesome hotel staff
Despite the dust of the on-going construction and the temporary enterance located in an alley way. Our stay was GREAT the front desk staff were very accomadating and pleasant. Recognizing my Platinum status and upgrading us to a spectacular room. What made me what to stay at this location in the first place was the fact that is hotel is Pet Friendly. Whether my pet is travelling with me or not this is a huge consideration whether this hotel gets my money. So thank you for that you can be assured we will be staying at this location many times to come.
July 1, 2014
Rated 3.0 out of 5.0 by MFC Guest Mostly good
I was disappointed in some issues with the care of my room but none of them would I consider critical to health reasons.
Other than that, the staff are very friendly, efficient and caring. The room was very comfortable.
I wish the one chair in the room was not so heavy and easier to move around. More accessible outlets would be helpful.
The TV was not so easy to use without any list of channel line up card
July 1, 2014