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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
77%
Recommend This Property

Overall Experience

3.9

based on 623 reviews
77%
Recommend This Property

Ratings Breakdown

623reviews

  • 5 Stars
    299
  • 4 Stars
    146
  • 3 Stars
    68
  • 2 Stars
    60
  • 1 Stars
    50

Bar

By

July 24, 2017

club

We went to the bar to have a few drinks it was warm in there I ask the bartender what the problem was she said the air conditioner has been down for 2 weeks we did not go back in there

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Mattress broke

By

July 24, 2017

The mattress in room was broke on half of bed, the bar in tub was broke about fell, the ice maker didn't work on my floor, the was no air in lobby, (if so they had turned up), there was iron burn marks on the carpet in the room. Not a good experience for the value at all. was told they are going to remodel at end of year,

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Tired Hotel - needs updated and cleaned

By

July 24, 2017

platinumelite

Sad to say that this hotel is in need of a complete remodel and the room carpeting is flat out disgusting and dirty. There are two brand new hotels being built adjacent to this property, hopefully, the competition will encourage the owners to spend some money on this location.
However, the counter staff are extremely friendly, courteous and genuinely want to help.

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Crowne Plaza

By

July 23, 2017

platinumelite

Clean and comfortable

Complimentary pass to local gym big plus

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Hotel needs remodeling.

By

July 22, 2017

platinumelite

This hotel is old and in need of major remodeling. The internet is not reliable and keeps disconnecting and that is bad when you are using it for business, very frustrating! Also the sleep number bed controls would only work intermittently. It's definitely not worth the upper price that is paid.

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sleep number bed did not work

By

July 19, 2017

platinumelite

sleep number bed did not work, overall good stay, friendly staff, always a good stay

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Everything already covered

By

July 18, 2017

club

Would be repetitive. Incredible, it is things like this at the end of the survey that doesn't make me want to use your hotel again.

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Restful room, Great staff

By

July 17, 2017

Enjoyed the stay. Very comfortable room and friendly, professional staff. Great value in KC area.

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Large room

By

July 16, 2017

platinumelite

The hotel is getting old but the room was nice and spacious

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comfortable bed

By

July 16, 2017

Bed was comfortable, pillows were not.
Will stay here again.

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Comfortable bed

By

July 16, 2017

Nice Hotel. Room was clean. We did experience trouble with the toilet not flushing and addressed this with the front desk. This was not resolved during our stay. The pillows were very uncomfortable.
There was a lot of noise from the hall and room next door.
We will probably use this hotel again.
Having to pay for breakfast was a CON. No nearby restaurant.

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Poor air conditioning and dated rooms

By

July 15, 2017

Kind of cool looking hotel from the inside with the open concept. Unfortunately this hotel is way past its prime. The air conditioner can't keep the room cool, the sleep number bed which they advertise does not work, and the cable did not work. The bathroom was dirty. There has been a lot of poorly done maintance through the years. It would be nice to see this hotel of yester year updated and bring back some of its glory, but iam sure it is a fortune to maintain the air and heat in this type of concept.

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