Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
More Fewer Options

* Required Field

Best Available Rate Search does not include affiliation rates.

MANAGE A RESERVATION
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

MANAGE A RESERVATION
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
78%
Recommend This Property

Overall Experience

4

based on 555 reviews
78%
Recommend This Property

Ratings Breakdown

555reviews

  • 5 Stars
    272
  • 4 Stars
    126
  • 3 Stars
    62
  • 2 Stars
    52
  • 1 Stars
    43

Ants in bed

By

April 20, 2017

platinumelite

Things happen, but should not be this at a Crown Plaza. This property is in DESPERATE need of a compete update. If you liked the 80's this is your place. Beds were airbeds(broken), although staff at breakfast was very friendly, along with Ted at the front desk, this hotel will not see me there again. Platinum IHG member.

Read More
Read Less

Not as good as I expected

By

April 16, 2017

Was given a room that was dirty as it had already been slept in and not cleaned. Hallway smelt stale and musty. Not the quality I would expect from a Crown Plaza at all. Returned to the area the following week and stayed at Holiday Inn Express North in Olathe.

Read More
Read Less

Many improvements/upgrades needed for future guests

By

April 15, 2017

club

One more thing.... survey is too long and too time consuming and some questions are redundant .

Read More
Read Less

Overall good experinece

By

April 14, 2017

club

The only issue was rude staff who were not accommodating

Read More
Read Less

Most uncomfortable bed and terrible AC

By

April 13, 2017

club

Beds are extremely uncomfortable and the AC in our room wasn't working. Breakfast was ok and the employees were very friendly.

Read More
Read Less

Comfortable Stay with Great Service

By

April 11, 2017

Clean property. Polite professional staff--attentive to my needs. Excellent location for business travel in the area. Onsite restaurant offered plenty of options prepared very well. I will likely stay here again when back in the area.

Read More
Read Less

Great Service

By

April 10, 2017

club

The first time I ever slept on a sleep number bed. It was amazing rest!!

Awesome Breakfast as well

Read More
Read Less

KC,KS

By

April 10, 2017

Excellent hotel. Only comment, shower curtain needs to be wider

Read More
Read Less

Nice qnd Quite Hotel

By

April 07, 2017

club

I would recommend this hotel. We had to book our room at the last minute due to a flight cancelation and the service was great plus the location was unbeatable.

Read More
Read Less

Great Staff

By

April 06, 2017

Reasons for staying.
Great staff
Great food
Good value
Plenty of parking
Reasons for leaving
The bedding is outdated
The air unit is outdated
New staff never know you

Read More
Read Less

Meeting was success

By

April 04, 2017

Enjoyed hotel. Staff was great. Meeting went well. Food was very good.

Read More
Read Less

Nice stay

By

April 03, 2017

Clean and comfortable. Was only there a few hours for overnight stay but was very satisfied.

Read More
Read Less