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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.4

based on 660 reviews
90%
Recommend This Property

Ratings Breakdown

660reviews

  • 5 Stars
    428
  • 4 Stars
    134
  • 3 Stars
    43
  • 2 Stars
    35
  • 1 Stars
    20

Best Hotel

By

February 25, 2017

Crowne Plaza is the best hotel!! I really enjoyed my stay. I visited because of personal family issues and the staff we very encouraging and nice. That's something you don't always find when dealing with a place to sleep. It's more than just a hotel to me now. It's a great place to relax and unwind from just everything. Rooms were very clean. Definitely plan on staying again!!!

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Great stay!

By

February 24, 2017

Thanks Staff for a great stay. Slept soundly and woke to an excellent breakfast.

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Disappointed

By

February 23, 2017

After many previous visits to this hotel my experience was disappointing. Slow elevators, poor tub drain, bad room service, noise, and old glassware left in the hall indicated a lack of attention to this property. I hope improvements will be made.

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Medical trip

By

February 23, 2017

club

Our stay at your hotel served our purposes and there were no problems.

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Great stay

By

February 23, 2017

platinumelite

Everything was wonderful! Staff was super friendly and helpful!

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Symphony Stay

By

February 21, 2017

Had a good sleep and comfortable bed. I was here as a member of the Arkansas Symphony.

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Great place for the price

By

February 20, 2017

Needed room at last minute for conference , pleasantly surprised. Great staff, clean and quiet.

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Great place

By

February 19, 2017

club

Love this hotel!! The staff is wonderful, everything clean and nice. In Wednesday's there is happy hour that is great. I will definitely stay again! The sleep kit thing in the room is is amazing too ..

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Friendly staff

By

February 18, 2017

club

The only issue I had is the water in the tube not draining. They came to fix it but it still wasn't fixed. I think it's disgusting to have water to be up around your ankles while you shower.

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Comfortable beds and friendly, ease at check in and out

By

February 16, 2017

Great stay! Great location. Friendly staff. Great morning breakfast.

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Excellent Service and Great Wifi

By

February 15, 2017

I stay at this property regularly with work. Every time is a great experience. The staff is professional and courteous. They take us as paying guests even though our rooms are booked through work (Airline pilot). This is not the case at many of the properties we stay. Often it feels like we are a nuisance and don’t receive even respectable service since we are not personally paying for the room. The hotel has recently upgraded their wifi and it is strong and fast throughout the hotel. I rely on wifi extensively to get work done since I am on the road 2/3 rds of the month. This is never a problem at this hotel and I would stay here if I had to pay for it myself.

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amenities

By

February 13, 2017

convenience and excellent breakfast
need for better lighting and roomier bath

Posted byHotelStaff
February 15, 2017
Thank you for the 4 star rating. We always appreciate hearing what our customers have to say.
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