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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.4

based on 707 reviews
90%
Recommend This Property

Ratings Breakdown

707reviews

  • 5 Stars
    455
  • 4 Stars
    147
  • 3 Stars
    49
  • 2 Stars
    36
  • 1 Stars
    20

Business in Little Rock

By

April 24, 2017

Disappointed that I received a standard king room. The most important amenity that I want based upon my loyalty to IHG is a room upgrade. When I arrived to check in, I was greeted as a Spire Elite member but was told that there were no king beds available on the VIP floor. I happen to know that one of the king suites was given to a Platinum member because my employee who arrived about 30 minuets before me received one on the VIP floor.

Point is that if the hotel knew there was a Spire Elite member coming, why wouldn't a suite be held for that person. What's the point of reaching the top level of a rewards program if you are treated like all the others?

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Best I've Stayed At Yet!

By

April 22, 2017

The Little Rock Crown Plaza set the bar extremely high for future stays. This is the idea one has when staying at a hotel but without the massive price tag. Check-in was easy and personable. The room was clean and quiet. Breakfast was AMAZING and the gym was adequately outfitted for a pretty good workout. I felt right at home staying in the Crown Plaza and I hope you do too!

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Great place to stay in Little Rock!

By

April 22, 2017

platinumelite

Very clean facility. The staff were very friendly and professional .

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Neat facility

By

April 22, 2017

The facility is neat, with a large atrium containing the pool and restaurant. Checking-in was a bit slow, but otherwise the staff were helpful and it was a good experience.

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Reserved for indoor pool

By

April 22, 2017

We selected hotel based on indoor pool and online said complimentary drinks and free breakfast. When we arrived, there was no mention of complimentary drinks or free breakfast and I didn't realize until after I was away from the desk. So I just didn't worry about it once I saw the sign of a breakfast Buffett at $12.95/person. For a family of 4 we decided we would just go out for breakfast elsewhere. Kids loved the pool...it was a tad cool since it adjoins the exterior pool...but they still swam while shivering. The bathroom is TINY!!! The smallest I've ever seen in a hotel. No room for 2 people and just to close the door you have to slide beside the toilet. Bathroom size with 2 adults and 2 kids will probably prevent us from staying again. I will say the bed was VERY comfortable!! Got a great nights sleep!!

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great service

By

April 20, 2017

Enjoyed my stay and would recommend to others. Really enjoyed the breakfast and courtesy of staff and convenience of access to things needed for comfort.

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Great service

By

April 13, 2017

platinumelite

We had a loud group in the room next door. This was reported to the front desk twice during the night. They were able to finally get the group to stop being so loud. The hotel manager added most of the points that I used back to my account the next day to make up for the inconvenience. Will stay here again.

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Great Service, good pillows,

By

April 11, 2017

Staff is great, friendly, accommodating, and quick to take care of things.

The fitness center is small but they have free weights and various equipment to get a good workout in.

Breakfast is pretty good, they have a Starbucks inside the hotel which is convenient.

You get 4 pillows which is nice because there is a variety.

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Comfortable hotel in a great location

By

April 11, 2017

club

I have stayed at the Crowne Plaza Little Rock at least once a month for the past eight months and have always looked forward to it. It has large, spacious rooms with excellent beds, a great breakfast and is surrounded with a great selection of restaurants of all sorts. Staff is friendly and welcoming.

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Love this Hotel

By

April 11, 2017

club

I stay here almost every month and this is one of my favorite stays. The staff is friendly and the rooms are clean. The food is excellent and the atmosphere is relaxing. Would recommend everyone stay.

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Lighting

By

April 10, 2017

The room needs brighter lighting
When working on computer or reading it is too dark in the room

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Comfortable and clean room.

By

April 08, 2017

club

The room was comfortable and clean. The furnishing was somewhat stylish and in good shape.

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